Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Everyone is very helpful and they understand my problem. They explain very carefully and make sure they have the correct information before they continue. They work fast. Thank you.
By Elizabeth M.
Response from MDLIVE· Jul 12, 2021
Thank you so much for your review, Elizabeth!
Got signed up, with info, pictures of issues of why we need appointment, and got to talk to the Dr. within minutes. Was great to have her review and get scripts right over to our 24hr pharmacy. 5 days later all is going well and hoping to continue watching for issues, but hoping we are in the clear. I appreciate the after hours convenience/after long holiday weekend ease on getting care that is not a true emergency and can be seen from comfort of home. Thanks so much
By D. H.
Response from MDLIVE· Jul 12, 2021
Thank you so much for sharing your experience!
great zero cost option to talk to a doctor. High deductible insurance is worthless for minor issues so its great to have this option. Keep it at no cost please
By Syed R.
Response from MDLIVE· Jul 12, 2021
Hi, Syed. Thank you for your review! We're glad you've had a great MDLIVE experience. The cost per visit is set by your insurer, but please feel free to contact them about keeping MDLIVE as a no co-pay option. Thank you again!
Website said you could call for help with UTI but I was charged 44 dollars to be told that I needed to go to Urgent care. Very misleading! It was a complete waste of time.
By Andrea
Response from MDLIVE· Jul 12, 2021
Hi, Andrea. We're sorry to hear that you had this experience. Our doctors are very cautious about certain symptoms, and when there's a concern, they may to refer you to seek care in person just to be safe. If you would like us to look into this further, please contact MDLIVE customer service at 1-888-632-2738 or [email protected]. Thank you!
Great job. Thanks
By MARIO H.
Response from MDLIVE· Jul 12, 2021
Thank you so much for sharing your experience, Mario!
So convenient while we were on vacation and far from our home doctor! I had my televisit in the car, and picked up meds at my destination.
By customer R.
Response from MDLIVE· Jul 12, 2021
Thank you so much for sharing your experience. We're glad our doctor could help you and hope you enjoy your vacation!
I was very pleased with the provider and how quickly my visit was !
By KRISTIE C.
Response from MDLIVE· Jul 12, 2021
Thank you so much for sharing your experience, Kristie!
I was able to quickly receive a doctor's note on the weekend.
By Meg C.
Response from MDLIVE· Jul 12, 2021
Thanks for your review, Meg!
