Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Quick and easy access to doctor, looked at issue, explained what he believed issue was. Called in script ASAP and provided documented diagnosis.
By DON H.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
On vacation and ended up with coughing and sore throat which was affecting my talking. I called my health care insurance and was informed about MD Live. It was wonderful. I didn't feel rushed, he had concern and was just a calming doctor too talk with. He gave me a prescription to pick up and it worked wonderfully.Definitely use this site again
By Faith M.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
This is the 2nd time I have used MDLIVE and I really like it. The service is great and the response time is amazing. Both times I have been seen within 10 minutes of placing my request. The doctors answered all my questions. I will continue to use them.
By Juan A.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
Responded very fast! Doctor was excellent. Very impressed and grateful!
By Janet
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
I was reluctant to sign up for it. I’m very glad that I did. I realized I had an issue and needed a doctor. Ally Health was so easy to get a doctor on the phone. OMG! How I wish they’d been around before now!
By KAREN D.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
Intake representative was Fantastic! Caring, empathetic, knowledgeable and professional. Doctor was ok, not very personable and robotic.
By THOMAS M.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review! We're sorry your doctor wasn't as attentive as you hoped, and we'd like to learn more. At your convenience, please contact MDLIVE customer service at 1-888-632-2738 or [email protected].
What a great experience. Knew I needed an antibiotic and it was the weekend. Remembered receiving an email from my husbands employer that MD LIVE was a benefit we had with our insurance so decided to try it. Went on line and got the information, answered the necessary questions and submitted the request. In less than 10 minutes a doctor was on the phone confirming what I needed and called in a RX for me. Within 2 hours I had my RX and on my way to feeling better. I saved well over $100 by not having to go to the doctors office or urgent care and have a lab fee as well. Will definitely use this service again.
By Linda A.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
This entire process went so fast! I will use this in the future for minor reasons or illness. I got sick on a holiday weekend and was feeling better after MDLive before Monday!
By KAREN T.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
