Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
It was so convenient to sit in my front room and speak to a doctor.
By Judi
Response from MDLIVE· Feb 27, 2020
Hi Judi, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very prompt response time from an MD He did listen to me and prescribed a medication I requested. However a 3 minute phone call cost me $75 Price could certainly be reduced. Overall, I am satisfied with this service.
By Seemore
Response from MDLIVE· Feb 27, 2020
Hi there, thank you for your feedback. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
I am very happy with my experience with MDlive. It had saved me doctor visits which cost me $35 a visit
By Debra C.
Response from MDLIVE· Feb 27, 2020
Hi Debra, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
No waiting very convenient and friendly professional Doctors
By Camesha S.
Response from MDLIVE· Feb 27, 2020
Hi Camesha, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was the first time I used MDLIVE, and was so pleased! The process is user friendly and I received a call back within an hour. The doctor I spoke with was extremely caring and helpful. Should the need arise in the future, I will take advantage of this great health option. My prescription was called in quickly, and I received a detailed summary of the virtual visit - so convenient!!
By Bridget P.
Response from MDLIVE· Feb 28, 2020
Hi Bridget, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was very satisfied with the actual consultation with the physician. The process to get to that point took a while but the problem has been taken care of. I do recommend this service.
By RACHEL B.
Response from MDLIVE· Feb 27, 2020
Hi Rachel, thank you for the positive feedback! If you would like to provide us with more feedback regarding your process leading up to your appointment, please contact our customer service number at (800) 400-6354.
quick, professional, to the point, and I didn't have to drive an hour with my sick kids to the walk in clinic!
By HEIDI
Response from MDLIVE· Feb 28, 2020
Hi Heidi, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great experience and will use their service again!
By Ashley S.
Response from MDLIVE· Feb 28, 2020
Hi Ashley, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
