Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Definitely a good experience
By DYLAN H.
Response from MDLIVE· Mar 6, 2020
Hi Dylan, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The Doctor was knowledgeable and efficient and resolved my issue. I'm feeling much better now.
By Melanie M.
Response from MDLIVE· Mar 6, 2020
Hi Melanie, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Doctors are very caring. Response is always quick.
By ALISA STARKS E.
Response from MDLIVE· Mar 6, 2020
Hi Alisa, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was very impressed with the whole process. The doctor was very personable and thorough. I have already recommended this to several others.
By JILL D.
Response from MDLIVE· Mar 6, 2020
Hi Jill, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast and easy.
By Julia G.
Response from MDLIVE· Mar 6, 2020
Hi Julia, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The only part of the process that was not good was trying to sign up for the process. It kicked me out 3 times and was very frustrating! After that part finally was done - the rest was good. It was great that I did not waste my time and money going back to urgent care
By Judi
Response from MDLIVE· Mar 6, 2020
Hi Judi, thanks for the positive feedback! If you would like to provide us with more feedback on your sign-up experience so that we may better assist you and others in the future, please contact our customer service number at (800) 400-6354.
MDLIVE is wonderful, as is its physicians. I followed up on my symptoms and the second physician I spoke with was just as helpful as the first, and gave further sound advice. This tool is wonderful for anyone who knows they need a doctor's care, but it's not so urgent as to make a trek to the ER or a clinic (or worth the trip, rather, plus I imagine this limits the spread of anything contagious). The only thing I will say is I believe I had some connectivity issues with my calls on two occasions and had to reschedule. The calls seemed to drop even though my service area is fine. However, the system handled this quickly and I did not have to wait long for care (and I could wait comfortably at home, for that matter).
By YVONNE B.
Response from MDLIVE· Mar 6, 2020
Hi Yvonne, thank you for the positive feedback! If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
Have used MDLIVE three times and each one has been very efficient and cost effective. I especially appreciate it when traveling as I often do!
By WSK
Response from MDLIVE· Mar 6, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
