Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Response was within a minute or so! Dr. was knowledgeable, helpful and made me feel glad for calling so early for a diagnosis with my earache. She told me how to handle and what to watch for. Excellent experience!
By D M.
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great doctor. Very helpful but need to be able to order labs for the full condition to be managed.
By Colleen
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Colleen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast, efficient, helpful, knowledgeable and nice. Second time I used them and so happy I did.
By SHERRY S.
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Sherry! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Initially I had a difficult time creating my account because it would not accept the insurance info I put in. Eventually it did work and I had a very easy time using the app to get an appointment. The doctor I spoke to was knowledgeable and easy to talk to. I would use this service again.
By Stephanie C.
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Stephanie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Seemed very expensive for a very fast easy diagnosis.
By Jennifer F.
Response from MDLIVE· Aug 19, 2020
Thanks for your feedback, Jennifer! If you would like to provide us with any additional feedback, please give us a call at (800) 400-6354.
Excellent and fast service!
By LUIS
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Luis! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Excellent experience.
By R G.
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Doctors who work there helped me a lot ! Thank you so much! I called there many times with different reasons and always I get help!
By ANNA A.
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Anna! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
