Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Prompt, professional and caring service.
By Braylen F.
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Braylen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My first time using MDLIVE and I couldn’t be happier to have been treated with a kind person on the phone that met my needs. Thank you
By William C.
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, William! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was happy that I was able to talk to a dr about my medication but was disappointed that she was only able to give me 7 pills for my migraine and it did not last long, I am in the same position I was before unable to fill my script unless I go to the emergency room which will cost me much much more, yikes
By Trudyann L.
Response from MDLIVE· Aug 19, 2020
Thanks for the feedback, Trudyann! MDLIVE physicians are only able to prescribe temporary refills. If you need any extra assistance or would like to provide us with extra feedback, please give us a call at (800) 400-6354.
I had a doctor look at my rash virtually. I also sent the photo of it. But I was misdiagnosed as "ringworm," and it got really bad so I ended up going to a dermatologist in person. It was not a ringworm. Even the dermatologist's assistant could tell me that it was not a ringworm. I think teleconferencing with a doctor when you have a skin rash is not a good idea.
By new to M.
Response from MDLIVE· Aug 19, 2020
Hi there, we're sorry that you did not receive an accurate diagnosis from your MDLIVE dermatologist. If you would like to leave additional feedback so that we may help make your experience better for next time, please give us a call at (800) 400-6354.
So convenient and fast. Prescription was sent to pharmacy and I was done with doc visit in 5 minutes. And no co-pay, etc!!
By CARSON
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Carson! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Impressed with MDLIVE. Very through. Unfortunately they were not able to help me as they cannot prescribe the kind of medicine I needed.
By Barbara Storey P.
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Barbara! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very easy and convenient to use. Doctor was helpful and it only took 10 minutes for a call back. Would definitely recommend to anyone!
By Ashley
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Ashley! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
simple, fast and easy!
By BRUCE S.
Response from MDLIVE· Aug 19, 2020
Thanks for the positive feedback, Bruce! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
