MDLIVEReviews of mdlive.com

The therapist was outstanding but their billing practices are fraudulent at best. My insurance has no copay for any service yet their Indian customer service was demanding payment before I could schedule another session. My insurance company (humana) called them and told them I had no copay. I've had to end my sessions with a great therapist. Would be nice to get a class action against this company.

Pharmacies are not accepting their prescriptions due to fraud and they know it. Yet, they continue to peddle fake healthcare. I got 2 prescriptions, paid my fee, and no pharmacy whatsoever will fill the prescription because the suspect MDLIVE of FRAUD. They refuse to refund the fee, and in top of that they laugh at you.

Do not waste your time with these condescending rude doctors. I’ve never had a good visit by phone. If they can’t see you they will not be kind to you!

Company is a litteral Joke. Absolutely do not recommend, they claim to be able to give a doctors note and get prescriptions ready within an hour bare minimum, took all morning long going back and forth and fighting with them just to get a doctors note at 2 pm! After scheduling an appointment at 10am!!! Then when I demanded a refund for their ridiculous services, they wanted to charge me an additional $50 when we didn't even SPEAK to a doctor! Just beyond stupid. Never ever again.

I was so disappointed I called at 2 o’clock in the morning because I felt so sick and I wanted to address my concerns. I was told that I’d be called shortly instead I was called every 15 minutes until 5 AM at 5 AM. They called to tell me that I was unable to be seen and needed to make an appointment for 8:15 AM, I followed through with the appointment and I was on hold until 9:45 AM to speak with the physician I was exhausted on top of being ill because of the disturbance in my sleep upon finally reaching the physician, he was demeaning and not really concerned with my illness. I was extremely disappointed. This is my first time using your services due to my insurance benefits, and it will be the last time. It was a total waste of time and money and disturbance of my sleep. In the past I used LiveHealth and they were amazing they cared. It was quick they listen and gave you the correct diagnosis in medication’s. What a waste of time and money this was with your company.

The doctor I talked to was very condescending. I have a sinus infection that has progressively gotten worse over the last 4 days. To the point that my sinuses were throbbing and I was so dizzy I could barely function. I called in to MD Live and the doctor said he could not give me antibiotics unless I had symptoms for more than ten days. I explained to him how sick I was and he said that was the rules. I told him I was going to have to go to my doctor and he said no doctor is going to give you antibiotics. It was crazy! I ended up at urgent care and the doctor looked in my ears felt my sinuses and said you have an acute sinus infection and he gave me antibiotics and steroids. I used MD Live to save money but ended up paying them and for an urgent care visit. Total waste of money stay away.

Had been diagnosed at an emergency room with a UTI- before I had insurance at my new job. The emergency room took so long- 9 hours later I left with the diagnosis but not with an ex because it was so busy. Knowing my insurance was starting 5 days later- I booked an appointment. After two attto verifying my insurance- which I only know about them because my insurance kept prompting me to use them- they declined declined over. Then accepted- took my payment (which was supposed to be free) then I had my appointment for the medical professional to tell me to go to the store, and take a uti test within an hour. Otherwise she won’t rx me- even though I had medical records from a formal test. My appointment was early- the store didn’t open in time. And now they say they can’t bill my insurance. Straight scam.

I was feeling miserable, and it was 10 p.m., so seeing my primary doctor wasn’t an option. I had a sinus infection with all the unpleasant symptoms and was hoping to get antibiotics prescribed quickly, as I’ve used MDLive for this purpose without issues in the past. Unfortunately, this time was different. As many others have mentioned in their reviews, MDLive doctors won’t prescribe antibiotics if you’ve been sick for less than 14 days, which I find absurd. The thought of enduring another week of feeling this terrible, with the risk of it worsening into something more serious like meningitis, was unacceptable to me. Honestly, if these doctors were in my position, I doubt they’d wait 14 days without treatment themselves. The next day, I saw my primary care doctor, got the antibiotics I needed, and already started feeling much better. Moral of the story: MDLive will take your money, waste your time and will not give you the help/care you are seeking for. AVOID AT ALL COSTS!!!