Understaffed issues and No phone contact
The Pet Nail Grinder took longer to arrive than expected. Even though the grinder was as advertised, my dog still bit me hard. I never received the return instructions via (helloMaximutt). After a few days, I contacted Sarah Miller. Her response was slow but she apologized for the delay and offered an alternative for the return. I appreciated it but declined. The next day Sarah responded with the return info which was deposited into my account in 6 days. The customer service was excellent but slow. Corresponding with (helloMaximutt) is useless. I wish them all the best.
By Cathy V.