Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,025 reviews
MaximusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,025 approved reviews, newest moderated first
Quality products, shipping is fast, and there is access to a doctor to answer any questions you may have.
By Teresa Z.
Response from Maximus· Jun 4, 2026
Quality, reliable delivery, and direct access to a physician are three pillars we work hard to maintain. We look forward to continuing to support you.
Customer Service
By Me
Response from Maximus· Jun 4, 2026
Thank you for taking the time to leave a review — if there is anything specific about your experience you would like to share or address, we encourage you to reach out to us directly at [email protected].
Pricing is good along with ease of testing. Products have been spot on for improving quality of life..
By Bobby
Response from Maximus· Jun 4, 2026
Accessible pricing, straightforward testing, and results that make a real difference in daily life are exactly what we set out to deliver. We look forward to continuing to support you.
The tele support staff is so good at what they do that I always feel like I’m the most important client Maximus Tribe has. A great team to match a great product.
By Brody
Response from Maximus· Jun 4, 2026
Making every patient feel genuinely seen and prioritized is the standard our team holds itself to, and it means a great deal to hear it comes through that way. We look forward to continuing to support you.
Had an issue with auto shipping and being unable to cancel on the website or through customer service, they eventually resolved the issue and made it right. My hope is in the future they make managing the timing and shipment of medicine and lab kits easier so nothing has to go through customer service ideally. As long they continue to stand by their product and customers I will consider them a potentially supplier in the future.
By Jon
Response from Maximus· Jun 3, 2026
We've requested account information through Trustpilot. Please respond with those details so a manager can reach out to review your situation and work to resolve all of your concerns.
Extremely knowledgeable and helpful customer service. It has been a great experience.
By Matthew
Response from Maximus· Jun 2, 2026
Thank you for the kind words. Knowledgeable support that actually moves the needle is something we take real pride in! We look forward to continuing to support you.
Monthly blood work, no need to even leave the house since FedEx even picks it up. Testosterone is in MCT oil, not grapeseed or cottonseed oil. Had slightly elevated estrogen, instead of immediately suggesting an aromatase inhibitor they recommended a supplement that helps bind to estrogen and reduce it.
By Daniel A.
Response from Maximus· Jun 1, 2026
The details you've highlighted here — the at-home testing convenience, the quality of the formulation, and the thoughtful approach to managing estrogen rather than defaulting to an AI — reflect exactly the kind of care we aim to provide. Thank you for taking the time to share that, and we look forward to continuing to support you.
Life changing meds and responsive providers. Also, the price can’t be beat!. Thank you Maximus!
By Erica W.
Response from Maximus· Jun 1, 2026
Results that feel life-changing, providers who stay engaged, and pricing that makes it accessible — thank you for sharing that it has all come together that way. We look forward to continuing to support your journey.
