Now that I have two watches and 3 bands…
Now that I have two watches and 3 bands the possibilities are vast in changing up the look for each occasion. I’m very happy!
By Eric A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Swiss movement | Handmade watches| Designed for timeless elegance
Matthew Mercury Watches (matthew-mercury.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
214 approved reviews, newest moderated first
Now that I have two watches and 3 bands the possibilities are vast in changing up the look for each occasion. I’m very happy!
By Eric A.
Good delivery turnaround time, good quality watch
By Kurt M.
I was disappointed with the quality of the band - reads like plastic instead of leather
By Leonard P.
I bought a watch for my husband’s 50th birthday from Matthew Mercury and it didn’t disappoint. I actually went and bought another one which was the same design but black. They are very stylish, well made and well worth the money. I highly recommend this product.
By Samantha G.
Excellent quality
By customer
I had to increase number of stars ⭐️ to 5, the response from customer support was above all expectations, thumbs up 👍. ———————— The watch is beautiful but unfortunately can’t say same thing about the delivery time (3 weeks). Was a birthday gift but arrived couple days late 😤
By Alex
I love the watch! The delivery process was less than stellar. Very little information. These days you can generally see your item in transit the whole way.
By Customer
Exceptional customer service from Matthew Mercury. I purchased two straps — perforated brown and black crocodile — and both are confirmed genuine leather, differing only in design and flexibility. Their team followed up diligently and ensured full satisfaction. My watch is elegant and versatile, perfectly complementing any outfit. Outstanding brand!
By Bienfait R.