The watches were just what I was…
The watches were just what I was looking for! a nice variety to choose from and good value.
By Joe A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
214 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Swiss movement | Handmade watches| Designed for timeless elegance
Matthew Mercury Watches (matthew-mercury.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 14 reviews with 4 stars · Clear filters
The watches were just what I was looking for! a nice variety to choose from and good value.
By Joe A.
Watch looked great! Well worth the price.
By Happy Watch O.
Buen servicio atención al cliente
By Cliente
The only issue was the length of time it took for item to arrive in UK. Having said that it was not an extensive delay BUT if you state delivery time is between 3-7 days when delivery goes beyond this time concern will be raised. I suggest less emphasis on the speed of delivery or show a longer period.
By Richard T.
Whatch it is looking great. My disappointment is regarding the box it's coming in. It looks and feels very cheap. You can do better then that. It's not matching the watch.
By Gabriel M.
The only issue, was to took a bit longer for delivery... which may have been caused by weather.
By David M.
I love the watch! The delivery process was less than stellar. Very little information. These days you can generally see your item in transit the whole way.
By Customer
Had trouble tracking the order and also not getting info back like is the watch accurate like a chirograph?
By CAPT Steven Lucks USN R.