Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health.We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process.No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you.What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Massage Chair Store (massagechairstore.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
644 approved reviews, newest moderated first
Had a couple issues and they went out if their way to fix it! I am happy with my purchase.
By Anthony P.
Response from Massage Chair Store· Oct 7, 2026
We are glad you enjoyed your experience and we truly appreciate your positive feedback. It is wonderful to know that our team could quickly resolve the hiccup with your order and ensure you ended up fully satisfied with what you received.
Bernie Epps could not have been more helpful and understanding regarding what chair and deal I wanted! Cudos to Infinity for having someone so knowledgeable and understanding at my disposal.
By John A Richards J.
Response from Massage Chair Store· Oct 7, 2026
We are glad you enjoyed your experience. Thank you for the feedback and I appreciate your review.
Very poor, I purchased Chair 08/01/2026delivery schedule 08/26/206. I purchased $6797.00 now price downto $5499.00 ( Brand new) I got the Certified used one with high price.
By CHARALES V.
Rick, our sales rep was very knowledgeable and patient throughout or phone and email conversations. Very happy with the help and the clear picture of what to expect with the set up and move in process (white glove) and any warranty issues. Hoping the delivery and setup go well. Great so far!!
By Kris B.
Response from Massage Chair Store· Oct 7, 2026
We are glad you enjoyed your experience with our sales representative. Thank you for the positive feedback about our clear communication regarding delivery, setup, and coverage. We hope your upcoming installation goes smoothly.
helpful staff
By John B.
Response from Massage Chair Store· Oct 7, 2026
Thank you for your kind words.
I don't even have the chair
By Michelle P.
Response from Massage Chair Store· Oct 7, 2026
Thank you for your feedback. We hope all is going well with your purchase.
It was a great price and they have already coordinated delivery.vit was smooth process! I would recommend to anyone for this great customer experience.
By Michael C.
Response from Massage Chair Store· Oct 7, 2026
We appreciate your feedback and are glad you had a smooth delivery experience with us.
Had an informative email chat with Rick Gallant on chair comparisons. Made the decision to buy the Imperial Infinity SynerD CPO chair. I had tried the chair out several years ago and loved it, but could not do the price. The CPO made it very affordable. How to get delivery in a few weeks!!
By Robert L D.
Response from Massage Chair Store· Oct 7, 2026
We appreciate your positive feedback. We are happy to hear that our team member provided useful guidance on comparing models, helping you select the ideal certified pre-owned massage chair within your preferred budget.
