Mars, IncorporatedReviews of mars.com

So. Probably not many people know this, but apart from chocolate and here is the connection pet food (Sheeba and Whiskers to name a few), they also 'run,' well own Vet Clinics. Ours was a family run vets when we first joined them and was perfect, looked after our fur babies and mostly did everything right. Then with the way the world is experienced problems and sold out to Mars. Ever since everything has been downhill. If your pet has an operation - don't expect overnight care. The animal has it's operation then has to come home. I blame this massive corporation for making everything about profit, for buying up a family run vets and turning it into a production line where they don't care about your pets, just the profit worried pet owners bring in!

When I first was charged I received an email to wait for a another email for when my order was shipped. To this day my order is not shipped and when I reached out to customer service for a Refund or update, they didn’t give me an update on my order and told me they don’t do cancellations or refunds. They then proceeded to charge me twice. When I still have no idea where my supposed Orginal “order” is.

Bought a tin of celebrations. At the bottom of the tin was a card for a chance to win a free prize. Scanned the QR card as requested took me straight through to a scam website that bombard you with texts at £1.50 a time. Dreadful experience you have been warned. Mars we expect better!

Another day. No comment from arrogant Mars. What is one mere customer. No doubt those silent folks at Mars will find out. See below. Mars have not responded to an online form complaint about a Kind Foods product quality issue. Sent two days ago. Mars have not responded to a media enquiry sent yesterday. It is rude not even to acknowledge receipt. Perhaps they are inundated with consumer issues. Maybe they rely on AI. Following contact again from me today this is up to them to resolve. I even sent supporting photo evidence yesterday. One is not allowed to phone them.

I wanted to give a zero star rating...I was dumbfounded to find out through the CBS News segment that Mars uses children to harvest cocoa. How morally corrupt are they? Well, they "sanitize" their image by distancing themselves through use of independent farmers. I will NEVER buy another product marketed by this soulless multinational that outright endangers the lives and well-being of children for their greed!

Von wegen kundenorientiert,in Größe, Geschmack wurden alle Produkte wie milky way halbiert und noch teurer,obwohl jeder weiß was in Mars etc. Drin ist!Dann hat Mars auch noch kleintierpraxen gekauft,um den Menschen noch mehr Geld aus der Tasche zu ziehen!!! Boykott,jetzt reicht es!Geldgier vom aller feinsten!

Years ago I went to the old office and didn't stay with but couldn't remember why so when I needed a vet I thought I'd give them a second chance. What a mistake. If you will notice there are no veterinarian reviews online, they don't like to be reviewed. And when you talk to management they have an answer for everything, they will dispute you. They have been trained well in that department to cover up. Dr. Marilyn Girgis couldn't get enough tests, $$$$. Dr. Karen Dorairaj-Camacho told me when I brought my dog in with pancreatitis that I should call Royal Canin about the punctured can, that was the second vet that told me to do that, she said they are really good about helping out with bills so I called and sent everything in and waited two and a half months, they were going to call both vets, didn't happen, then emailed and said nothing was wrong with the food, so I asked for a letter stating what happened, was told since food was not tested couldn't do. Company wouldn't even acknowledge can, so now I'm a liar. The bill between two hospitals was $3165.05. Big conflict of interest since Anaheim Hills Pet Clinic sells Royal Canin and VCA is owned by Mars Incorporated who also owns Royal Canin. Hospital stay means twelve hours in twelve hours home, if there was a problem when they were home you had to take to another ER. They gave no phone number or ER to use, just left you hanging. Once you pay, last time $1600, for an appointment if you call a couple days later about the same problem they will not get back to you for close to twenty-four hours, they want you to make another appointment. Happened twice even after talked to management. Girl I talked to was so smug. While traveling around town and talking to dog trainers and clients of other VCA's have not heard anything positive about VCA. Even Costco pharmacist asked me what was wrong with this place. Management told me just a mixup. They sure have a lot. When I went to pay off Care Club they had two prescriptions refilled and one charged that I didnt evrn know about. By the way they push prescription dog food which is not regulated, one in particular, Royal Canin which is owned by Mars Incorporated which also owns VCA. The bottom line is the bottom line. $$$$. VCA and Royal Canin do not care about their consumers.

Der Marskonzern hat anscheinend nur Dollarzeichen vor den Augen. Unser Sheba Produkt von 4.99 auf 8.99. Boykott ist angesagt.