Marriott International, Inc.Reviews of marriott-hotels.marriott.com

Sleep not included, why bother? Managers don't accept this is an issue.

I am a Marriott Lifetime Platinum Elite member and have been unable to use the online reservation. I have tried more than 10 times over the past several months with no luck. The website is never reachable for me. It does not recognize my Marriot member number. I have booked rooms calling reservations only to find after making a reservation that I have no reservation. The Marriott reservation system, both online and over the phone, is pitiful at best and often does not work. I recently made a reservation by phone, and confirmed over the phone, only to find a day later the reservation did not exist. I like Marriott and use it when I travel, but your reservation system is almost useless.