Happy Customers
Houston at the Nashville store was very helpful and had answers to all our questions. We left with what we needed at a great price.
By Coleen B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
331 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Marks Mattress Outlet (marksmattress.com) has 331 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
331 approved reviews, newest moderated first
Houston at the Nashville store was very helpful and had answers to all our questions. We left with what we needed at a great price.
By Coleen B.
I love my bed !!!!!!!!
By Laura M.
Great experience! Knowledgable salesperson. Will definitely recommend to others!
By DJ
The entire process including delivery was great!
By Sherri T.
We came in on Sunday afternoon and the mattress was in our home before 11am the next day. The mattress was for my daughter and she is very happy. Thanks to Matthew for your help!
By Kristin
He took me right to the mattress I needed and helped me load it into my vehicle. Very quick process and wasn't expensive for a pretty good bed!
By shawnda S.
Absolute great customer service -- we didn't know what we wanted exactly but we had a budget and an idea. Our salesperson, Matthew, was super friendly and honest with us, giving us great advice about the selection and working with us to make sure we were happy with what we received. He was flexible and helped us manage the transportation for our purchase, and provided a great experience! It was easy to put our new bed together (frame and all) and we've had some of the best nights of sleep we've had in a long while on our plush-top bed! Great warranty deal, great price -- I would recommend Marks Mattress Outlet to anyone!
By Gabriella B.
Great Experience & Great Customer Service. Will most definitely return for future purchases.
By Ashley J.