…extremely helpful…
Kevin was extremely helpful in explaining the differences among the different appliances.
By Barbre
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
62 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, Mark's Appliance has remained a family-run appliance store with locations in Edwardsville and Jerseyville serving the St. Louis Metro-East area. We stand out from the competition by staffing in-house parts and service teams to make us a one-stop shop for appliance sales, service, and parts. Mark's is an authorized dealer of top brands like Whirlpool, Maytag, GE Appliances, Café, KitchenAid, Sub-Zero, Wolf, True Residential, and even Traeger Grills. Our electronic price tags automatically beat any Big Box store price, so you can confidently shop local while knowing you'll get personalized service at the lowest price.
Mark's Appliance (marksappliance.com) has 62 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 57 reviews with 5 stars · Clear filters
Kevin was extremely helpful in explaining the differences among the different appliances.
By Barbre
We needed an electric range fast. Ours had stopped working about a month ago, and the service tech said it would be costly to repair. After finding a new one we liked, Abe told us the only one in stock was the floor model, and it could take weeks to get one. Abe spoke with the Manager, and they allowed us to buy the floor model (which isn’t something they do on a current model unit.) Abe went above and beyond to see that we got our new range today! Can’t find that kind of service these days. We will be back for our future needs. You’ve earned lifelong customers with us!
By David R.
THE SALESPERSON WAS FRIENDLY AND EXPLAINED EVERYTHING BEFORE MY PURCHASE.
By DEE
Love Marks! I bought all my appliances and my Traeger grill there! They have great customer service, great repair service and are friendly!
By Tina Hinds D.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Tina!
Abe was very helpful and knowledgeable.
By Dan
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Dan!
We immediately were greeted and received help. Very friendly, the only negative was the lack of prices on some items.
By Cindy E.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Cindy!
Great info and service install
By Michael Ray D.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Michael!
Very friendly and super helpful. Paula went above and beyond to make our purchase a great experience.
By KD
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support!