Marin Customer Service
Professional and satisfied with the experience. Thank you Marin!
By DJT
Response from Marin Bikes· Nov 15, 2023
Thanks for the love - we appreciate you giving us a chance
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Marin Bikes (marinbikes.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
404 approved reviews, newest moderated first
Professional and satisfied with the experience. Thank you Marin!
By DJT
Response from Marin Bikes· Nov 15, 2023
Thanks for the love - we appreciate you giving us a chance
Habe mir dieses Jahr ein Marin Headlands gegönnt und ich liebe dieses Bike. Es ist leicht, wendig und fühlt sich super schnell an. Meine erste Erfahrung mit Gravel Bikes könnte nicht besser sein.
By Ingrid
Response from Marin Bikes· Nov 14, 2023
Danke Ingrid für deine super Bewertung! Wir wünschen dir weiterhin viel Spaß mit deinem Marin
Customer service (Johnny) was very helpful and worked to get the replacement axle to me quickly. It took a bit longer than planned so missed the planned in-route delivery. Marked down a bit because of high price for just a fancy bolt. A for effort but why can Amazon deliver so much faster.
By Scott S.
Response from Marin Bikes· Nov 13, 2023
Hi Scott, Thankyou for your feedback. We will also let Johnny know what a great job he did. Apologies we couldn't meet your delivery time expectations, we will continue to look at how this can be improved
Great job going the extra mile. We needed a bike that was really tough to find and seemingly did not exist. But the sales team found it and shipped it for us. Thanks guys!
By The Bike G.
Response from Marin Bikes· Nov 17, 2023
Glad we could help you out and get you rolling
Marin hoodie. It is very soft and comfortable and fits perfect.
By Val T.
Response from Marin Bikes· Nov 10, 2023
Awesome to hear!
Trusted company. Easy process. Quick delivery. My wife likes the Bedroll Handlebars because she is not completely hunched over the fork anymore. The rise and sweep make it more comfortable. Thank you.
By Jay W.
Response from Marin Bikes· Nov 8, 2023
Glad to hear the bars are helping
My 1999 DH frame is still riding! Great quality.
By Adam K.
Response from Marin Bikes· Nov 8, 2023
Well that is cool! We would love to see a picture - Feel free to tag us in on social @marinbikes
It was easy to order. The grips are very good and at a crazy good price.
By David D.
Response from Marin Bikes· Nov 8, 2023
We love to hear this