I ordered the Marin Bobcat Trail 5
I ordered the Marin Bobcat Trail 5 for my 12 year old who is just entering mountain biking. It’s a really nice bike.
By Gabriel N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
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Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Marin Bikes (marinbikes.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
404 approved reviews, newest moderated first
I ordered the Marin Bobcat Trail 5 for my 12 year old who is just entering mountain biking. It’s a really nice bike.
By Gabriel N.
Fast shipping. Items as described.
By Larry
Great experience. Bike showed up in great condition, and rides amazingly!
By Hunter O.
Great bikes until you have a problem. Non-existent customer service. I have tried sending emails and messaging them on social media. I have received no replies. It has been over three months.
By Recardo
Response from Marin Bikes· Sep 11, 2024
Sorry to hear you have had issues getting in touch with us. We get a huge amount of social media-based enquiries and sometimes we may accidentally miss one Please can you email us on [email protected] - alternatively your local dealer or place of purchase will be able to help you out
Great bike. I use it everyday as a commuter. The gear shifting is a little clunky but I’m hoping after some more break in time that gets better.
By Matt
Mi experiencia con Marin es sólo 5 estrellas porque no puedo dar más. Decidí comprarme una Marin Nicasio y la compré online al distribuidor bikeinn.com Cuando llego la bici, descubro que la cubierta y cámara delantera estaban dañadas. Al comunicarme con el distribuidor me ofreció como solución sólo devolverle la bici entera y recibir un refound para luego de querer comprar una bici nueva. Me contacte con Marin a través de la página en el formulario de contacto sólo para comentarles la situación. No sólo me respondieron a las pocas horas sino que me ofrecieron enviarme un juego de cámaras y cubiertas gratis para que pueda disfrutar de la bici. Así da ganas elegir a Marin.
By Pedro Lombardi S.
Fast shipping
By Caleb L.
Great bike at an awesome price
By Gage S.