Always easy to deal with
Always easy to deal with. Staff is knowledgeable regarding their products and how to use them. Easy to communicate with the people.
By Chris W.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
we are maglocks.com . we design access and egress systems to keep your business safe and secure. maglocks sells and supports low voltage security products and door access control systems. our component and project design specialists leverage product knowledge of locking hardware to design door access control solutions to keep your business safe. we offer quality products, in-stock and ready to ship.
maglocks.com (maglocks.com) has 209 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
209 approved reviews, newest moderated first
Always easy to deal with. Staff is knowledgeable regarding their products and how to use them. Easy to communicate with the people.
By Chris W.
Hello, Good.
By customer
Product is sturdy and well-made, but instructions are lacking. Had to fabricate my own mounting point since the door frame wasn't large enough for the magnet, but that was relatively straightforward. There are several pieces of mounting hardware and different types of screws, but the instructions don't specify which screws go where. I'm guessing the screws were just extra since you don't need near that many based on the template, and that you can choose whichever type of screw works for you, but it would be nice to know for sure in the instructions. Wiring instructions were much more clear and straightforward. Product works well and am happy with purchase.
By customer
Great products with no issues and receive is timely manner.
By customer
Your tech support is lacking. You should be able to FaceTime with customers to help trouble shoot any problems and not be told that he can’t help
By Peggy T.
Good product,very fast delivery.
By customer
I still have no clue how to install went to 3 locksmiths they told me that i have the wrong plates and was missing some parts. please help.
By Roberts Industries I.
Quality products and excellent service.
By Tom T.