Product was exactly as described
Product was exactly as described. Fast delivery. Excellent customer service. I ordered something wrong, and the return process was fast and easy. Would definitely recommend.
By PCSC
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
209 reviews
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we are maglocks.com . we design access and egress systems to keep your business safe and secure. maglocks sells and supports low voltage security products and door access control systems. our component and project design specialists leverage product knowledge of locking hardware to design door access control solutions to keep your business safe. we offer quality products, in-stock and ready to ship.
maglocks.com (maglocks.com) has 209 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
209 approved reviews, newest moderated first
Product was exactly as described. Fast delivery. Excellent customer service. I ordered something wrong, and the return process was fast and easy. Would definitely recommend.
By PCSC
Great locks! Great shipping response! I almost ordered the wrong lock if not for phone call! Thank you!
By Greg G.
I purchased the full solution from you and based on your recommendation. I was told that it was easy to install and that we we have all the support we need. To date, the system is installed but not working. I have spent over $1500.00 between labor and the product, and it is non functional. I big challenge is that the template for installing the lock and strike plate was not accurate. Therefore, while these two items do touch, the alignment is off by roughly 1" (up and down).
By customer
We had trouble programing the new key pad and the office was closed but they called back to help get the new key pad working.
By Clam Gulch S.
Prompt courteous service
By TMc
Shipping extremely slow. Don’t bother emailing with a question because you won’t get a reply.
By KH
It is refreshing to be talking to experts in the field when needing specialized hardware.
By Prestige Lock & D.
Works great ! easy install and works like advertised.
By Ginger