MagicycleReviews of magicyclebike.com

3095-200 E Cedar St, Ontario, CA, Ontario, California

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The Fair Hearing score

4.4/ 5

Great

213 reviews

Magicycle4.4Great

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About Magicycle

Magicycle has many years of experience in the ebike industry, focusing on ebike R&D, production, sales. According to market characteristics and user needs, we have produced kinds of products, such as long range, all -terrain, commuter, and folding ebikes. You can definitely find the one that suits you best. With the strong supply chain and advanced operating systems, our sales volume is leading in competitors. More importantly, the philosophy to be a customer-centered company has helped Magicycle gaining thousands of acclaim in the United States.

Magicycle (magicyclebike.com) has 213 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.

Also known as: magicyclebike.com
Website: magicyclebike.com
Category: Bicycles
Location: Ontario, California
Listed on The Fair Hearing: 2026

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Sep 28, 2026

This thing is dangerous

They send you a different bike than what they advertise. The pictures show nice tires for one. They sent me the worst possible looking tires I’ve seen on any new e-bike. Not even close to what they show in the pictures. The big one though is the throttle. No matter how careful you are it jolts you in a very cheaply made kind of way. The computer is almost worthless as it doesn’t work correctly. The values you put in don’t even change the bike characteristics. Also the power claim. I bought this for my wife. It weighs less than my bike by about 25 pounds. My bike smokes her bike and magicycle claims it has 250 more watts and the same torque. This company is a fraud. I had to buy another bike and try to sell this garbage. It’s dangerous to ride. They’re going to get sued by someone and go out of business. You can’t cheat customers like this. You can’t really return these things without a huge loss in shipping and restocking fees. This company is a fraud and there website is all lies. . I can’t even begin to convey the disappointment in myself for not buying anything else. Stay away. This company is horrible. There a hit and run style. Buy a himiway, Letrigo, REI co op, anything but these guys. Lastly I just want to say whoever is in charge of their engineering is a complete incompetent idiot. Dumb people make money too. Worst experience ever out of the 6 e-bikes I’ve bought over the years. Didn’t even know it was possible to screw up this bad. #gatbage cheating lying company

By Joe E-bike C.

Response from Magicycle· Sep 30, 2026

Hi Joe Thank you for taking the time to share your feedback with us. We have checked our system but were unable to locate your order based on the information currently available. To help us look into this matter further, could you please provide us with your order number? Alternatively, you are welcome to contact our after-sales team directly at [email protected]. Our team will be happy to assist you and follow up on your concerns. We appreciate your patience and look forward to hearing from you. Sincerely, Magicycle support team