Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
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222 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Made In is delivering premium 5-ply, stainless steel cookware direct to your door for a fraction of the competition. No longer is good cookware unaffordab
Made In Cookware (madeincookware.com) has 222 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
222 approved reviews, newest moderated first
The customer service provided was excellent! We had an issue with one of the oven pans we have from Made In. They resolved it in a very quick and efficient manner. Highly recommend!
By Al. M.
Made-in does not actually manufacture anything themselves, they contract out with factories so the quality is constantly changing. They are very active on Reddit, especially the cookware subreddit, with multiple anonymous accounts. I bought a knife from them and the logo was rusty out of the box. They are great at marketing, but that’s about it.
By Michael
Have purchased a ton of their products, and along the way have had an issue here or there. Customer service has always been top notch! Between the quality of the product and the support I have received thus far, I have become a very loyal customer
By Jeff K.
What can I say?...made-in is the Lamborghini of cookware. The only warning i have is once you add a new cookware item, it will ruin everything else you own. I have been changing out all my items to made-in over past few years. Its that good...that we'll designed. In addition to outstanding product, the customer service is equally impressive. I emailed today and Joy not only provided the answers to my question but she closed the sale because she was so efficient in the nicest most respectful way. So glad I found this company.
By Doug C.
I should have sent my carbon steel pan straight back. Despite text book seasoning numerous times, the pan was still as far away from non-stick as could be. The pan is now in the bin. There is a reason why their reviews on their website are set to the default setting of ‘highest ratings first’, make sure you dig a little deeper before ordering.
By Peter H.
Wonderful service and glassware!
By Jim D.
Made a mistake with my order email around 1:30 in the morning. Made In responded in less than an hour. Thanks for such a quick response and sorting out my new order. Very very much appreciated 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
By Wayne L.
I reached out to MadeIn for a problem with a frying pan and the company did a great job making things right and standing by their warranty. We love out dutch oven and all other products we have tried from Made In and we will continue to be great supporters of the brand. Thanks Sarah and Made In for making things right!!
By Danny C.
