Very good support by Ranjan Kumar
Very good support by Ranjan Kumar, very professional and evaluate the problem very well. thank you for your help Ranjan.
By Hanna L.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
50 reviews
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MacSonik is an independent software company that offers secure and efficient tools for email migration and file conversion, designed to meet both personal and business needs.
MacSonik (macsonik.com) has 50 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
50 approved reviews, newest moderated first
Very good support by Ranjan Kumar, very professional and evaluate the problem very well. thank you for your help Ranjan.
By Hanna L.
Tech support was fantastic. I was in a jam that took all day. When I reached out via chat, the response was immediate. The person was friendly, knowledgeable, and patient.
By Justin P.
A few weeks ago, I was desperate to split a HUGE (2,000) vcard file. Found the Merge/Spilt Tool and had some trouble with my Payment/Download. when they say 24/7 support, they mean it. It was the middle of the night, here. Mrnal helped me sort everything out. The next day, I want to use the app but ran into even more trouble. The 2,000 card file was massive and I was only able to create it in a weird way because it was from an ancient Android phone OS 7! I was terrified that I wouldn't be able to figure things out. In that case, my only option would have been to enter by hand, all the info on all 2,000 contacts!! It took quite awhile to sort it out, but the support person (Subrham?), was VERY patient and stuck with me the entire time. SUCCESS!!!!! Thank-you, forever, MacSonik!!
By Ump
The Tech Support team was incredibly helpful! Software works perfectly for converting files into CSV format and organizing in Excel.
By Claire S.
Very helpful support team and very happy with the way the software performed the tasks that I needed it to do. Would recommend using this if you are looking to migrate your email database.
By Jordan H.
Ranjan Kumar was very helpful. I was completely stuck and hopped into online chat and he solved the problem in a few minutes. Highly recommend!
By Jayson M.
I was able to take a backup of my official emails, which is in the Gmail domain. The process was easy and comfortable.
By Venkataraj K.
Amazing support on every level from Ranjan - highly recommend
By stuart