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I really like MacMall to make my electronics purchases. The website design can be redesigned for better navigation.
By Max
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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554 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MacMall sells Macintosh computers, Mac accessories, Mac software, iPads, iPods, accessories for the Mac, iPad, iPhone and Apple Watch and consumer electronics to consumers and businesses.MacMall Is the Best Place to Buy Apple Products, Apple Related Solutions and Consumer Electronics! Here are some of the many MacMall business services you can count on:Dedicated MacMall Business Account ExecutivesWindows installation on your MacCorporate Access Pages (CAPs) - customized MacMall sites with specific pricing for your businessSoftware licensing and trackingImaging and replicationAsset taggingLeasing service
Macmall (macmall.com) has 554 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
554 approved reviews, newest moderated first
I really like MacMall to make my electronics purchases. The website design can be redesigned for better navigation.
By Max
I have no complaints. The online description of the product I ordered was clear, the ordering process was easy and my product arrived in the time I was promised.
By DORIAN
MacMall has always been my Go-To location for Mac items. I tend not to shop around. However, that has changed. A few weeks back I placed an order for an iPad on a Wednesday with 2 day delivery since I needed it on Saturday. Unfortunately with the processing time, it came the Monday after the Saturday that I needed it. Afterwards, I ended up comparing the price with the local Apple store and found that I saved $4 on the iPad but paid $19 for the two day delivery. It would have been cheaper to buy local and I would have had the iPad in time. It is good to shop around.
By BRIAN
Response from Macmall· Jun 12, 2017
Dear Brian, We understand that your experience with us may not be the best. We hope to know more about your experience. We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service. We apologize for the inconvenience. MacMall Customer Care
There was a price issue that was not reflected on the website. A quick call resolved the situation and the purchase was made.
By GRANT
Order was not processed immediately. I have had to call back 2 different times after receiving emails from macmall about problems with the order
By DBA
Response from Macmall· Jun 1, 2017
Thanks for taking time to speak with us today. Again, we apologize for the inconvenience. For any questions or assistance, please feel free to send us an email at [email protected] We would like to help and hope that you would consider us again. Sincerely, MacMall CustomerCare
Easy to find what I need, fair price, good product.
By Lorraine
I haven't ordered from MacMall in years but the experience was as good as before. My order involved memory for a MacBook Pro ... so understandably I did have some problem with the online process. But the order was delivered promptly and I will hopefully still be happy when the memory is ivstalled.
By AL S.
Everything went Smooth.
By HENRY L.