Customer service was excellent
Customer service was excellent, got the items when stated,
By veronica R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
529 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
529 approved reviews, newest moderated first
Customer service was excellent, got the items when stated,
By veronica R.
Great experiance
By Nurit
great experience , waiting on my dress
By olgaelie S.
I loved the dress. It's well made and looks gorgeous. My critic is the shipping packaging. It came with no dress cover, just a laundry plastic one. You buy a $600-900 dress and it comes loose in a box without any care or detailed protection. A nice zip cover, tissue paper or bubbles to protect the investment would have been appropriate and appreciated.
By Sonia V.
Returns/exchanges/
By Nancy S.
Everything I have gotten has been so beautiful. I've felt like a million dollars. The speedy delivery and if I've had to return something the refund is speedy also. The quality of items are very well.
By Kim W.
LOVE EVERYTHING I BUY FRO YOUR COMPANY
By Yolanda C.
I love everything I have from Mac Duggal, all very unique and very high quality dressy pieces. I also very much appreciate the ease of returns, because sometimes I have had to order a couple different sizes to be sure of the fit. Returns are very simple and customer service excellent.
By PS