Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
529 reviews
Mac DuggalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
529 approved reviews, newest moderated first
I ordered two dresses to try on for an upcoming black tie event. I loved them both, but one did not fit as I would had liked so I had to return it. Due to travel, I missed the return window and contacted MD directly - they gave me amazing service and worked with me to find a solution. Excellent service and a beautiful product
By Lisa P.
Easy to contact and quick on response! I'm very satisfied.
By Julia Ruth D.
Return policy was very easy. Customer service was quick and efficient.
By LORI G.
Company was easy to work with both ordering and returning ,dress was beautiful but just wasn't what I needed for the occasion
By Brenda K.
Amazing product and great customer service
By Rosemarie
Te informan en todo momento del pedido, contestan rápidamente a todas tus dudas, muy contenta y satisfecha con el vestido ,es precioso.
By Isa Moron V.
I didn’t like the service but was acceptable
By Maximilian L.
Response from Mac Duggal· Apr 21, 2026
Thank you for your feedback. While we’re glad the experience was acceptable overall, we’re sorry it didn’t exceed your expectations. We’re always looking for ways to improve and appreciate you sharing this.
Easy return
By Jill
