Amazing Customer Service!
Amazing Customer Service! Order arrived on time, returns are easy and customer service responds promptly. And of course, the dresses are high quality and beautiful!
By Camila L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
529 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
529 approved reviews, newest moderated first
Amazing Customer Service! Order arrived on time, returns are easy and customer service responds promptly. And of course, the dresses are high quality and beautiful!
By Camila L.
Gracias el vestido cumplió con las características de las imágenes.
By Fabiola Mac Donal V.
Easy to maneuver through website. Customer service was great when I had a question about returns.
By Melissa H.
Great product at a reasonable price. I do have a question. Is it easy to make some modifications? Or would it be easier to exchange same dress for a smaller size? The dress has many sequins.
By customer
Me encanta la calidad de mi vestido La foto del vestido es igual No cambia en nada ! Es perfecto Me llegó súper rápido I siempre dieron seguimiento a mi pedido 100/100
By Mary T.
The dresses I ordered are absolutely beautiful! Sadly, they do not fit my figure correctly and I dud not have time for alterations, so I had to return them. So, far Mac Duggal Has been super responsive, helpful and great about my exchange and return process.
By Michelle
Shipped fast, had to return and it was easy.
By Beckie
Customer service was wonderful! My dresses are beautiful 🤩
By Dawn F.