Horrible experience
Horrible experience recommending you stay away.
By James S.
Response from MacConnection· Aug 7, 2024
We sincerely apologize for your negative experience. We value your feedback and will use it to improve our services.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
26 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MacConnection is listed under Computers & Phones in Merrimack, New Hampshire.
MacConnection (macconnection.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
26 approved reviews, newest moderated first
Horrible experience recommending you stay away.
By James S.
Response from MacConnection· Aug 7, 2024
We sincerely apologize for your negative experience. We value your feedback and will use it to improve our services.
Great price, excellent FAST service!
By Lane L.
Response from MacConnection· Aug 7, 2024
We appreciate your kind words and are thrilled to hear you were happy with our service and pricing.
This was my first time using MacConnection and I was extremely happy with the fast delivery of my new IPod Touch. Also, the woman who helped me on the phone was very nice and took time to assist me with the purchase. Thank you again!
By Gay
Response from MacConnection· Aug 7, 2024
We appreciate your kind words and are thrilled to hear that you had a positive experience with our company. We strive to provide our customers with excellent service and fast delivery, and we're glad that we were able to meet your expectations. We're also proud of our customer service team and are happy to hear that you had a positive interaction with one of our representatives. Thank you for choosing us for your purchase.
Really smooth operation
By Joseph F.
Response from MacConnection· Aug 7, 2024
Thank you for the feedback.
The purchase of this product was easy, but I especially appreciated the security Mac Connection established before completing the purchase.
By Reed J.
Response from MacConnection· Aug 7, 2024
Thank you for your kind words. We appreciate you taking the time to share your positive experience. We're glad you found the purchase process easy and that you felt secure throughout the transaction.
Doesn't accept card payment and requires wire transfer for a small purchase. this is unacceptable
By Will
Response from MacConnection· Feb 16, 2023
We're sorry to hear your experience wasn't a positive one.
Working with MacConnection was a dream from the ordering to the delivery. The IPod arrived even sooner than expected. Thanks for great service and product.
By L S.
Response from MacConnection· Feb 16, 2023
We're happy to hear the ordering process went smoothly. Have fun with the iPod!
Excellent customer service. Provided help that I needed without any delay. Friendly and professional. They were perfect!
By William H.
Response from MacConnection· Feb 16, 2023
Thank you so much for the kind words!