Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
26 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MacConnection is listed under Computers & Phones in Merrimack, New Hampshire.
MacConnection (macconnection.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
26 approved reviews, newest moderated first
I was searching for a unique piece. 5.25 Bay with Slim ODD +3.5 Bay for Fan Controller. They had one!
By JImmy H.
Response from MacConnection· Aug 7, 2024
We appreciate you taking the time to share your experience. We're glad you were able to find the unique piece you were looking for.
Never buy from this company again I placed a order and they need additional verification when I tell them every single thing
By Syed K.
Response from MacConnection· Aug 7, 2024
We understand your frustration with the order process. We strive to provide a smooth experience for all our customers. We appreciate your feedback and will use it to improve our procedures.
McaConnection delivered the item that I wanted on time. Moreover, when I told them that I wanted to order the same item again, they were honest enough to tell that it was not possible. I had actually only used MacConnection as a "plan B" - hah! the first vendor was terrible! I'd use MacConnection for any purchase. I called twice and each time got a person who helped me. Kudos to MacConnection!
By Wallis M K.
Response from MacConnection· Aug 7, 2024
We appreciate your kind words and are glad to hear that you had a positive experience with our company. We strive to provide excellent customer service and are happy that you found our team helpful and honest. We value your feedback and will continue to work hard to meet your expectations.
you guys were easy to work with and great!
By Suzanne S.
Response from MacConnection· Aug 7, 2024
We appreciate your kind words! We strive to make every interaction positive and are thrilled to hear that you found our team easy to work with.
Found a iPod Touch 7th generation new on MacConnection and no place else on the web or retail. Ordered it and it arrived in two days with Apple factory sealed packaging, etc. Works just fine. Would order from them again.
By Chas S.
Response from MacConnection· Aug 7, 2024
Thank you for your kind review! We're thrilled to hear that you were able to find the iPod Touch you were looking for and that your order arrived promptly and in perfect condition. We appreciate your business and hope to see you again soon.
I received the iPod this week but it’s for my husband. Belated Father Day surprise We are giving it to him tonight at dinner. I’m sure he will love it.
By Ronna S.
Response from MacConnection· Aug 7, 2024
We appreciate the feedback. Thanks!
The Cover was exactly what I wanted, was priced realistically and arrived quickly. Process was seamless and simple.
By James M.
Response from MacConnection· Aug 7, 2024
We're thrilled to hear you had a positive experience! We appreciate your kind words about the cover, price, and delivery. We strive to make the process as easy and enjoyable as possible for our customers.
I have dealt with MacConnection for 25 years in my various employers. Now in retirement I continue to look for the best deals I can get for myself. I was gratified to find the promo discount!
By M.G.
Response from MacConnection· Aug 7, 2024
We appreciate your long-standing loyalty and your kind words. It's wonderful to hear that you continue to find value in our products and services, even in retirement. We're glad you were able to take advantage of our promotional discount.
