My service rep Ryan was friendly and…
My service rep Ryan was friendly and prompt in assisting me.
By Farley L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
My service rep Ryan was friendly and prompt in assisting me.
By Farley L.
Ryan was helpful and answered all my questions. When I made suggestions about how the website could be improved, he promised to pass them along to the team. I'm very happy with my experience.
By Remus
Got a email yesterday about my last payment was sort fast and quickly today .. no waiting for hours for reply.
By Samantha R.
DO NOT USE. You will have to argue to the death to get your payout (NYCC in my case). They will lie to you and claim you did not follow their process to avoid paying you and the buyer still gets to use your ticket. I would love to see their financial statements scrutinized to see what they are doing with everyone’s money.
By Mike W.
After the Blue Ridge Rock Festival (BRRF) screwed over its fans with poor execution and a festival that had the majority of its acts canceled... and after BRRF continued to lie and delay about issuing refunds, Lyte stepped up and did the right thing and issued a refund for the festival tickets that we purchased through them. BRRF still hasn't refunded anyone.
By Aaron C.
Response from Lyte· Jul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Ryan was very helpful and replied to my emails within hours of me making an enquiry.
By Allison
Response from Lyte· Jul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Very quick response. Accurate information & processed my request extremely quickly, which helped me get an accommodation change I wanted for the Southport Weekender. First class.
By Matt
Response from Lyte· Jul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
The fast response played an extremely important part. The positive feedback and understanding in regards to the situation at hand made the experience even better than I anticipated.
By Jennifer W.
Response from Lyte· Jul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.