Great customer service
Great customer service! Thank yu.
By Michael
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
Great customer service! Thank yu.
By Michael
Lily responded to my problem with a ticket cancellation and resolved the issue in a very timely manner. I am very pleased with your service and will certainly use your company again!
By Jeffrey P.
Response from Lyte· Nov 14, 2023
Thanks for the great review! We look forward to serving you in the future.
Very helpful and fast to respond. I appreciated their help.
By Marcie M.
Response from Lyte· Nov 14, 2023
Thanks for the great review! We look forward to serving you in the future.
Purchased tickets for an upcoming show and didn't receive the confirmation email. Contacted support and they took care of my issue (which was my fault - mistyped email address) and addressed all of the questions that I had. Very happy with the support - Lily was the best! Highly recommended A+++
By Simon Grosvenor G.
Response from Lyte· Nov 14, 2023
Thanks for the great review! We look forward to serving you in the future.
Customer service is simply exceptional: not only are they responsive and courteous, but they also have very simple-to-follow instructions to address the most common issues. Well done guys, keep up the great work you're doing!
By Alessandro
Response from Lyte· Nov 14, 2023
Thanks for the great review! We look forward to serving you in the future.
Easy to link up to sell tix. Waiting for deposit of funds, in 3 weeks, then can do proper review of experience
By R W.
Response from Lyte· Nov 14, 2023
Thanks for the great review! We look forward to serving you in the future.
Great service
By Oleg S.
Response from Lyte· Nov 14, 2023
Thanks for the great review! We look forward to serving you in the future.
Thanks Lyte for support!
By Dasha B.
Response from Lyte· Nov 14, 2023
Thanks for the great review! We look forward to serving you in the future.