Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
I mistyped my address, and they fixed it for me within minutes of my order confirmation. Thank you, Lyte support team!
By Christina
Response from Lyte· Jul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Received answers to all NY questions and my refund is scheduled for 6-10-24. Excellent service
By mike S.
Response from Lyte· Jul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
I’m writing here because they were perfect solving my case. I’ve bought tickets for the wrong day and after the contact, I’ve bought another ticket for the correct day and after 2 days they refunded my money
By Leonardo S.
Lyte steal $750 from me. I called to cancel my tickets 3 months before the event and they refused to refund my money. I did not even have the tickets with me.
By David I.
Response from Lyte· Mar 25, 2024
Hi David, Can you please provide your Lyte reference number so we can look into this for you? We only offer email support, not phone, so any phone conversation you had was not with a Lyte representative.
Lyte-this platform and the people running the messaging team and customer service support was absolutely amazing. Our tickets were canceled because of my card and we missed the two hour window. Find a phone number to call them so I use the messaging platform and they responded back within minutes. we continue to email back-and-forth. It was resolved and luckily they were able to give us another opportunity to get the tickets! I was really prepared for a frustrating robot or a dead end answer. So pleasantly surprised about this platform and the Lyte team.
By Jj jet P.
Jazz was really helpful, making a name change on our booking really easy. Clear instructions and sorted out the change quickly
By Sandra M.
I bought two TIckets for a Mistake. I Wrote to Lyte Support, this morning team lyte helped me for the Refund tickets. Great support
By PIERLUIGI O.
Jazz responded to my email within 24 hours and answered my question/request very clearly and concise. I wanted to upgrade my GA Sol Blume ticket to a VIP ticket and they were able to assist me with that very easily. They were a big help.
By Amy M.
