My experience with lyte was excellent
My experience with lyte was excellent! There was great communication and guidance throughout the process and I was kept informed. I give the an A+++!
By CLIVE T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
My experience with lyte was excellent! There was great communication and guidance throughout the process and I was kept informed. I give the an A+++!
By CLIVE T.
It is not clear who has to write the medical reason for the refund case. Primary doctor, hospital, surgeons. Please check this out. Santee
By Rodney
Easy to use and customer service was helpful with my questions.
By Carter W.
Very quick reply with short but clear answer.
By Consumer
There was what appeared to be a system glitch during my attempt to return a ticket. I submitted a service request with Lyte on July 10 using online form, and was pleased to get a quick response from Lyte support. They requested a screenshot of the tickets from my profile page, which I provided. Then I got a reply "our team is looking into this" with a promise to get back to me soon. Today is July 18, over a week has passed, and no response. I tried to call company phone number, but all I could get - a message advising to submit a request using online form. It is really frustrating. I fear that I only have two days to return my ticket for a full amount without financial loss, before next phase of ticket sale to the event begins. I need the issue to be resolved ASAP. Posting here, because I don't know what else to do.
By customer
Great customer service, just upsetting can't get my money back because of someone else's behavior.
By Exzavier P.
Response from Lyte· Jul 16, 2024
Thank you for taking the time to leave a review, we appreciate you. Thank you for using Lyte
Excellent customer service thank you 🫂🙏💘
By vianey A.
Response from Lyte· Jul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Fast answer. I felt she did her best to help me. Good vibes. I am very satisfied with the good service
By D.
Response from Lyte· Jul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again