I was relieved that Lyte was prompt in…
I was relieved that Lyte was prompt in sorting out my payment processing problem and was able to keep my tickets!
By Evelyn I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
I was relieved that Lyte was prompt in sorting out my payment processing problem and was able to keep my tickets!
By Evelyn I.
I had a great experience with Jay! Jay was able to answer my questions and address my concerns regarding upcoming events. I appreciated the ease of contacting Lyte and Jay's friendly response!
By Michelle J.
Very responsive, even on the weekend. Resolved my issue without any headaches. Customer service rep Jay communicated clearly and quickly fixed my problem.
By Harry S.
Marie was very helpful in getting my Coachella ticket sorted out. Despite the expected 24-48 hour wait time, she got it taken care of same day!
By Gabriel A.
I had to cancel a ticket swap request for Coachella. Marie helped me out. She was very professional and punctual.
By Andrew G.
Marie was super legit and nice and helped me w a complicated issue
By Christopher
Jay was very helpful!!!
By Ian
I worked with Rachel who answered my question very quickly and provided the info I was looking for
By Casey G.