Jay was very informative and diligent
Jay was very informative, helpful and quick to respond. Not your average ticket service!
By Jason J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
Jay was very informative, helpful and quick to respond. Not your average ticket service!
By Jason J.
Jay from Team Lyte was most courteous & helpful with my request for information about my order. The response was quick, honest & informative.
By Bill K.
Hello I'd like to let you know that your employee Marie went above and beyond with her customer service. I've emailed you guys around 15 times with everyone giving me a short answer yet confusing, she gave me a call and answered all my questions and not only that she was very nice and knowledgeable about your site. Employees like this are very rare in today's day and age. Because of her I will diffenitely use your system again. She deserves a kudos and if so a raise.. she is definitely an asset to your company.. Thank you and Thanks again Marie.. sincerely Jesus Luna Ortiz..
By Jesse L.
I would like to acknowledge how happy I was that Lily solved my issue and let me know by email almost immediately.Great customer service!
By Marlon M.
I email them right away they responded to all my questions & helped me through out the process of selling my tickets
By Karina H.
The team is so responsive! They actually respond quickly and with a real person. Hopefully you get Lily, with Lyte, because she will do everything in her power to help you! Because of them, I’ll be able to connect with my college buddies that I haven’t seen in 3 years. Thanks lily! And thanks Lyte!
By Jacob B.
Resolved my issue & quickly responded to emails. Great customer service!
By SMG
Answered my question in a timely manner. Also very quick to solve my problem.
By Aleja A.