Product does not work for me
Product does not work for me. Please unsubscribe and do not send further bottles and charge me for a product I’m not happy with.
By Neena
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
128 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luxe Cosmetics is listed under Cosmetics & Makeup.
Luxe Cosmetics (luxe-cosmetics.us) has 128 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
128 approved reviews, newest moderated first
Product does not work for me. Please unsubscribe and do not send further bottles and charge me for a product I’m not happy with.
By Neena
They don’t work, and the company refuses to honor their so-called “satisfaction guarantee.” I’ve been going back and forth with them for over a month, and all they offer is store credit — not the full refund they promise. The product failed completely, and their customer service is just as bad. This company is not trustworthy. Save your money and stay away update as you can see I am still getting the runaround with the company. In a private email I received the offering of a partial refund and store credit. I am still receiving their runaround and refusal to stand behind their full refund satisfaction guaranteed so once again do not waste your money or time with this fraud of the company.
By Sarah B.
Product is sold ILLEGALLY in the uk and hasn’t been tested for safety! DONT BUY! This is what I asked: The Product Information File (PIF) contains information on how safe a cosmetic product is for human health. The PIF supports cosmetic product safety by providing: a safety assessment, which confirms a cosmetic product is safe and gives the scientific evidence to support this. The information must be made available to the public: Their response ( didn’t provide any sort of evidence: I completely understand your concerns regarding the legality and safety of the product. Your feedback is very important to us, and we take such matters seriously. We genuinely want to resolve this issue to your satisfaction. If there’s anything else you would like to discuss or if you have further questions, please don’t hesitate to reach out.
By Emanuele
Easy to order, had the product within 5 working days
By Aaron G.
The reason for dropping a star, the product was shipped from China & delivery took longer than expected, doesn’t tell you this at check out.
By M. D.
I have only been using it for a few weeks but have noticed that hair loss has decreased. I am still using and hoping to get even better results. What I like is that it’s not greasy so I can apply during the day as well as at night.
By Elena P.
Love it it’s a great product i definitely recommend it for others
By Dana
Bit thin textured. Hope to see results.
By Martinward