Luxe CosmeticsReviews of luxe-cosmetics.us

I would give no stars if it was an option. Significant delays, customer service is poor. No one can cancel your order, they have to get another team to do it. Finding someone to say they can cancel your order & provide a refund is impossible. I found I could do it on the website. Fingers crossed it worked!

I placed my order in March 2026 and we are now about to go into June. My order hasn’t arrived and nobody replies to my emails! Absolutely shocking service and I will never buy from them again.

Order not received. No communication. Why did I not read reviews first?? Guess I'll not see my money back either.

Ordered on the 1st March. I have not received my package nor have I received any response to several emails.

Order kept getting delayed. After 6 weeks gave up waiting & just cancelled. Total runaround trying to get my refund. Customer service is constant lies with standard lie of "we'll get back to you in 24 hours" NEVER happens. I am disputing this charge with credit card company & filing a complaint wirh BBB. BUYER BEWARE! I WOULD NEVER ORDER FROM THIS SUBSTANDARD & INFERIOR COMPANY AGAIN!

Great experience overall, the products are well made and easy to use. Shipping was quick and everything arrived in excellent condition without any issues.

Made an order. Never received anything. Emailed them, no reply. Seems I’m not the only one. Please don’t waste your time with this company! Seems like a total scam to me.

Been waiting 6 weeks for shipping information. Multiple emails unanswered. Save your time and money and shop elsewhere.