Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
721 reviews
LuvanshSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luvansh is a diamond and fine jewelry company focused on disrupting traditional diamond industry pricing. By sourcing directly and eliminating unnecessary middlemen and retail markups, we provide certified lab-grown and natural diamonds, engagement rings, earrings, necklaces, bracelets, and fine jewelry at exceptional value.We believe buying diamond jewelry should be simple, transparent, and affordable. From loose diamonds and custom engagement rings to everyday jewelry, our mission is to deliver outstanding quality, honest pricing, and a customer-first experience that makes luxury more accessible.
Luvansh (luvansh.com) has 721 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
721 approved reviews, newest moderated first
Super helpful. Quick response. Allowed me to correct address just in time for big event.
By Lindsey A.
Response from Luvansh· Oct 28, 2025
Thanks so much for sharing! Glad we could help get everything sorted in time for your event — really appreciate your kind words!
I had a great experience with Luvansh! Their customer service was very responsive and answered my questions within 24 hours. I ordered a custom piece of jewelry, and they delivered my ring earlier than expected — in about two weeks. They even sent me a 3D rendering of the design for my confirmation and carefully considered all my requests. The result was amazing — exactly what I wanted! Honestly, I was a bit unsure about ordering my ring from this website at first since they don’t have a physical location in the Bay Area. But after doing some research, I decided to proceed, and I’m so glad I did. Everything turned out wonderful, and I hope they open physical stores in the future for annual inspections. Thank you, Luvansh!
By Lili
Response from Luvansh· Oct 28, 2025
Thank you so much for sharing your experience! We’re thrilled to hear your custom ring turned out exactly as you wanted and that our team made the process easy and smooth. Your feedback means a lot — and we hope to have a store in the Bay Area someday too!
Quick and Easy! I had a great experience with Lunvash’s customer service team. My original return label got lost, and they quickly sent me a new one with no hassle at all. The return process was easy and stress-free, and their communication was fast and friendly. Really appreciate how simple they made everything. Definitely a company that stands behind their customers!
By Maria G.
Response from Luvansh· Oct 28, 2025
That’s so great to hear! We’re really glad our team could make the return process smooth for you. Thanks a lot for your kind words — we truly appreciate your trust and support!
Their products are indeed cheaper than those from other brands, but the quality of the stone setting is not satisfactory. I’m a customer from Canada, and before placing my order, I checked online reviews—some mentioned quality issues such as loose diamonds on rings. Unfortunately, I also encountered a similar problem. Before ordering, I specifically reminded customer service to check the setting of each diamond carefully before shipping. However, the ring I received still has a loose diamond, and I’m now in the process of requesting an exchange. I would like to remind other customers to be prepared for a possible exchange and to carefully check whether the diamonds are securely set upon receiving their orders.
By Lau
Response from Luvansh· Oct 27, 2025
Thank you for sharing your feedback. I’m really sorry about the loose stone — that’s not the experience we want for our customers. We will surely improve.
Fantastic ! The quality of the stone I purchased was excellent. Affordable price and very fast shipping. It arrived from US to Canada in two days. I am very pleased with my purchase
By Christina L.
Response from Luvansh· Oct 27, 2025
Thank you for sharing this! We’re so glad you loved the stone and had such a smooth experience — two days to Canada is awesome!
I have purchased several stones from Luvansh and been very happy with the quality. Great communication via live chat and also email. Very courteous and helpful
By Mindy D.
Response from Luvansh· Oct 27, 2025
Thank you so much for your continued trust! We're really glad to hear you’ve been happy with both the quality and our support — it means a lot to us.
Customer service is one of my best experiences so far. I order a ring and needed to modify it, they helped me with no issues. Thank you guys
By Al J.
Response from Luvansh· Oct 27, 2025
So glad we could help with your ring modification! Thanks for trusting us — we really appreciate it.
I ordered my diamond to upgrade the main stone in my engagement ring and it is absolutely perfect. The price is literally unmatched for the quality you receive. Also, the customer service is very helpful. Special shout out to Vince, who answered all my questions and concerns. I'll be definitely a returning customer!
By Martyna
Response from Luvansh· Oct 21, 2025
We’re so happy to hear that you love your new diamond! It’s great knowing Vince could make the process smooth for you. Thank you for your trust — we can’t wait to help with your next piece!
