LumiqourReviews of lumiqour.com

Response from Lumiqour· Jun 7, 2026

Hi Kathy, Thank you for sharing your update with us. We’re really glad to hear you’ve noticed better mobility and that the lump has stopped growing and even looks a bit smaller—that’s very encouraging progress. We also appreciate you keeping a close eye on her changes and giving it consistent time. We hope she continues to improve, and if you ever need anything or have questions along the way, we’re here to help. Olivia from Lumiqour

Response from Lumiqour· Jun 6, 2026

Hi Susan, Thank you for sharing your feedback. We're sorry to hear about the frustration you've experienced while trying to cancel your subscription. We understand that not everyone finds online subscription portals easy to navigate, and we apologize for any inconvenience this may have caused. Your feedback regarding the cancellation process is valuable to us, and we take it seriously. We'd like the opportunity to review your account and assist you directly. Please feel free to contact us at [email protected] with your order details, and we'll be happy to look into your subscription status and help resolve the issue. Thank you for bringing this to our attention. Olivia from Lumiqour

Response from Lumiqour· Jun 7, 2026

Hi there, Thank you for sharing your experience with us. We’re glad to hear your dogs enjoy the taste—that’s always a great start. It’s also completely understandable to be cautiously optimistic while you’re just beginning and watching for any changes over time. We appreciate you being proactive, especially given their age, and we hope you continue to see positive signs as you go forward. If you ever need anything or have questions, we’re here to help. Olivia from Lumiqour

Response from Lumiqour· Jun 5, 2026

Hi Stephanie, Thank you for taking the time to share your feedback. We are truly sorry to hear about your frustration regarding your order and the experience you’ve described. We understand how upsetting it can be when expectations are not met, especially when it concerns a beloved pet’s wellbeing. We also want to clarify that our support team has reviewed the tracking details associated with your shipment and provided the available transit information as received from the courier system. That said, we take concerns about delivery and tracking accuracy very seriously. We encourage you to reach out directly to our support team at [email protected] so we can further investigate your case in detail and assist you as quickly as possible. We genuinely appreciate your feedback, and we remain committed to helping resolve any outstanding concerns. Olivia from Lumiqour

Response from Lumiqour· Jun 5, 2026

Hi Teresa, Thank you for sharing your experience, and we’re very sorry for the frustration this situation has caused. We understand how disappointing it is to not receive an order and then be informed that it has already been marked as delivered. We also apologize if the support response times and communication did not meet your expectations, especially regarding your request for a phone call. We take delivery concerns seriously and would like to have this properly reviewed for you. Please reach out to us directly at [email protected] so our team can recheck the tracking details, delivery confirmation, and help resolve this as quickly as possible. We appreciate your patience and the opportunity to assist further. Olivia from Lumiqour

Response from Lumiqour· Jun 5, 2026

Hi there, Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We understand your concerns regarding the results and your dog’s wellbeing. For Turkey Tail Probiotic+, results can vary from pet to pet, and it typically requires consistent daily use over several weeks (often around 3–4 weeks or longer) before noticeable changes may be seen. To better understand your situation, could you please let us know how long your dog has been on the product and their current weight? This is important because the correct dosage depends on the dog’s size, and ensuring the right amount is given daily is key for best results. We also take any reports of side effects seriously and would like to look into this further with you. Please feel free to contact us directly at [email protected] so we can review your case properly and assist you as quickly as possible. Olivia from Lumiqour

Response from Lumiqour· Jun 4, 2026

Hi Melodie, We’re sorry to hear about your experience and understand how frustrating this situation must feel, especially when you’ve not received your order and the tracking information appears unclear. We want to assure you that we do not consider any order as complete without a valid delivery confirmation, and we take concerns about shipping and tracking very seriously. Sometimes tracking updates can be delayed or provided through third-party logistics systems that may not immediately reflect in local postal scans, which can understandably cause confusion. We’d really like to look into this properly for you and help resolve it as quickly as possible. Please reach out to us at [email protected] with your order number and any tracking details you have so we can investigate your shipment in detail and provide a clear resolution. We appreciate you giving us the opportunity to make this right. Olivia from Lumiqour

Response from Lumiqour· Jun 4, 2026

Hi Patty, We’re sorry to hear about your experience and understand how frustrating this must feel. The follow-up emails you’ve been receiving are automated updates related to your order and product usage, and you can unsubscribe from these at any time if you prefer not to receive them. Regarding your order, once a package is marked as shipped and in transit, it is already with the carrier and we are unable to issue a cancellation or refund at that stage. However, we absolutely want to make sure your tracking information is accurate and that your parcel is moving as expected. If there is any concern about the tracking details or delivery status, please reach out to us directly at [email protected] and we will review your order immediately and assist you further. We appreciate your feedback and are here to help resolve this with you. Olivia from Lumiqour