LumiqourReviews of lumiqour.com

Response from Lumiqour· Jul 17, 2026

Hi Jennifer, Thank you for sharing your feedback. We’re sorry to hear that you haven’t noticed the changes you were hoping for with your pup yet, and we understand how important it is to see progress. We’d like to share that our supplements are designed to support your dog’s overall wellness and are not an overnight solution. While some dogs may show improvements within the first month, it’s also completely normal for others to take 2–3 months of consistent daily use before owners begin noticing changes such as increased energy, improved mobility, healthier skin, softer lumps, or other benefits. Consistency is key, and we encourage giving your pup continued daily support so the supplement has the opportunity to work over time. We’re also sorry to hear about the delay with your autoship order. We’d be happy to look into the shipment status and assist with any concerns regarding delivery. Please feel free to contact us at [email protected] so we can help further. Olivia from Lumiqour

Response from Lumiqour· Jul 15, 2026

Hi Natalie, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that your dog had discomfort after trying our Turkey Tail product. We understand how concerning it is when a pet experiences a reaction, and we appreciate you bringing this to our attention. We’d like the opportunity to look into your order, subscription, and refund concerns and help resolve this for you. Please feel free to contact us at [email protected] and ask for Olivia from Lumiqour, so we can assist you further. Thank you, and we look forward to helping make this right. Olivia from Lumiqour

Response from Lumiqour· Jun 24, 2026

Hi Rut, Thank you for taking the time to share your experience, and I’m very sorry to hear about the frustration and inconvenience you’ve gone through. We understand how upsetting it is when an order shows as delivered but cannot be found, especially when it relates to your dog’s health and wellbeing. We also hear your concern about the delay in receiving a replacement shipment and the lack of clear updates during the process. That’s not the experience we want for our customers, and we’re sorry for the stress this has caused you over the past couple of months. We also appreciate you acknowledging the communication you did receive, while still being clear about your dissatisfaction overall. Your feedback has been noted. If you are still awaiting a resolution, please contact our support team at [email protected] with your order details so this can be escalated and reviewed as quickly as possible. We’re sorry again for the experience you’ve had, and we appreciate you bringing this to our attention. Olivia from Lumiqour

Response from Lumiqour· Jun 21, 2026

Hi Randy, Thank you for taking the time to share your detailed feedback, and I’m really sorry to hear about your frustration. We understand your concerns around the changes you’ve noticed, including the jar size, scoop differences, dosing guidance, and product appearance. We also hear your frustration about the clarity of the responses you received and how that has affected your confidence in the product. That’s not the experience we want you to have. To be transparent, packaging, scoop design, and labeling can sometimes be updated for manufacturing, measurement accuracy, or regulatory reasons, but we understand that without clear communication, these changes can feel confusing or concerning. Your feedback highlights that this wasn’t explained clearly or consistently, and we’re sorry for that. We also want to reassure you that your concerns about dosing and consistency are taken seriously. If you’re still unsure about how to proceed with usage, we strongly recommend pausing and reaching out again to [email protected] so a specialist can review your specific order history and product version with you directly. We appreciate you being honest, even though your experience has been frustrating, and we’re sorry again for the lack of clarity and confidence this has caused. Olivia from Lumiqour

Response from Lumiqour· Jun 9, 2026

Hi Dale, We're sorry to hear that your experience has left you feeling this way. We understand how disappointing it can be when you don't see the results you were hoping for, and we apologize for any frustration caused by the orders you received. We take concerns regarding subscriptions and product shipments very seriously and would like the opportunity to review your account, clarify any active orders, and address your concerns directly. Please feel free to contact us at [email protected], and our team will be happy to investigate and assist you further. Thank you for sharing your feedback. Olivia from Lumiqour

Response from Lumiqour· Jun 5, 2026

Hi Ginger, Thank you for taking the time to share your feedback, and we’re sorry to hear your Dachshund did not take to the product. We understand how disappointing it can be when a pet is hesitant about a new supplement, especially when you’ve purchased a larger bundle. Some dogs can be sensitive to changes in taste or smell, and it may take a gradual introduction mixed into food over a few days to help them adjust. We would be happy to review your order and see what options may be available for you regarding the unopened jars. Please contact us directly at [email protected] so our team can assist you further.Hi , Thank you for taking the time to share your feedback, and we’re sorry to hear your Dachshund did not take to the product. We understand how disappointing it can be when a pet is hesitant about a new supplement, especially when you’ve purchased a larger bundle. Some dogs can be sensitive to changes in taste or smell, and it may take a gradual introduction mixed into food over a few days to help them adjust. We would be happy to review your order and see what options may be available for you regarding the unopened jars. Please contact us directly at [email protected] so our team can assist you further. Olivia from Lumiqour

Response from Lumiqour· Jun 5, 2026

Hi Cindy, Thank you for taking the time to share your feedback, and we’re sorry to hear you haven’t noticed a difference yet. Results can vary from dog to dog, and for Turkey Tail Probiotic+ it typically requires consistent daily use for around 3–4 weeks before changes may start to become noticeable. In some cases, it may take a bit longer depending on the dog’s condition and overall health. To help us better understand your situation, could you please let us know how long your dog has been using the product and their weight? The correct dosage is very important, as it is based on your dog’s size, and using the recommended amount daily helps ensure the best possible results. We’d be happy to review this with you and make sure everything is being used correctly. Please feel free to contact us at [email protected] so we can assist you further. Olivia from Lumiqour

Response from Lumiqour· Jun 5, 2026

Hi Pamela, Thank you for taking the time to share your feedback, and we’re sorry to hear you haven’t seen the changes you were hoping for. We understand how disappointing it can feel when you’ve been consistent and purchased multiple tubs without noticing clear results yet. Every dog responds differently, and while some pet parents notice changes within the first few weeks, others may need a longer period of consistent daily use depending on their dog’s age, condition, and overall health. To help us better assist you, could you please confirm your dog’s weight and the daily amount you’ve been giving? Ensuring the correct dosage based on weight is very important for achieving the best possible results. We’d be happy to review this with you and make sure everything is being used correctly. Please feel free to contact us at [email protected] so we can look into this further and support you. Olivia from Lumiqour