LumiqourReviews of lumiqour.com

Response from Lumiqour· Aug 25, 2026

Hi Shann, Thank you so much for sharing your experience! 😊 We’re thrilled to hear that your ordering experience was smooth and that your dog enjoys the taste. It’s also great to know that it’s easy to blend into his food! We truly appreciate you giving it a try, and we hope you continue to see positive results over time. 🐾💙 Olivia from Lumiqour

Response from Lumiqour· Aug 25, 2026

Hi Deb, Thank you so much for sharing your experience! 🐾💙 We’re thrilled to hear that you’ve noticed a decrease in the size of the bump on your dog’s neck after using our product. It means so much to know that you decided to give us a chance and are happy with the results so far. We truly appreciate your trust and support! 😊 Olivia from Lumiqour

Response from Lumiqour· Aug 24, 2026

Hi Cristian, We’re truly sorry to hear about your experience and understand how frustrating this situation must have been. We’d like to clarify that your order was automatically canceled and refunded after we received an alert from your bank regarding the payment. This was the reason for the cancellation, rather than a decision made without explanation. At the same time, our records show that the order was delivered on August 20, 2026, to a parcel locker in Gallup, NM 87301. We sincerely apologize for the confusion surrounding your order, payment, and shipping updates. We’d be happy to review everything with you and make sure any remaining concerns are addressed. Please feel free to contact us at [email protected] so we can assist you further. Olivia from Lumiqour

Response from Lumiqour· Aug 24, 2026

Hi Sabrina, We’re sorry to hear about the difficulties you experienced with the delivery and tracking of your order. We understand how frustrating it can be when multiple parties are involved and you’re unable to get clear answers about a package. We’d like to confirm that your order has already been canceled and fully refunded. Please allow a few business days for the refund to reflect on your original payment method. We apologize for the inconvenience and appreciate your patience while this was being resolved. If you have any further questions, please feel free to contact us at [email protected]. Olivia from Lumiqour

Response from Lumiqour· Aug 22, 2026

Hi Shelly, Thank you so much for your continued support and for giving us another try! 💛 We’re glad our team was able to follow through and make sure your missing complimentary container reached you. We truly appreciate your patience as you give the product more time. We hope you start seeing positive results soon, and we’d love to hear how things go! 🐾✨ Olivia from Lumiqour

Response from Lumiqour· Aug 22, 2026

Hi Debbie, Thank you for sharing your experience! 💛 We’re so happy to hear that your senior dog seems to have more energy after two months of use. We appreciate you continuing to monitor her fatty tumor and giving the product time. 🐾 We’re grateful for your trust and support, and we hope you continue to see positive changes for your sweet girl! ✨ Olivia from Lumiqour

Response from Lumiqour· Aug 21, 2026

Hi Ann, Thank you so much for sharing your feedback! 😊 We’re thrilled to hear the good news that the product seems to be working for you! We’re truly sorry, though, that your latest order took over three weeks to arrive. We understand how frustrating it can be to wait that long, especially when you’re looking forward to receiving your order. We’re continuing to work on improving our shipping process and appreciate your patience and understanding. Thank you again for giving our product a try! 💛 Olivia from Lumiqour

Response from Lumiqour· Aug 21, 2026

Hi Shelly, Thank you for sharing your feedback, and we’re sorry for the confusion regarding your order. We understand why seeing a charge for two items would be concerning. Regarding your latest shipment, the Buy One Get One Free promotion applies only to the first order for subscription purchases. Subsequent subscription refills include one tub per shipment, as outlined in the subscription details. If you’d like us to review your specific order and clarify the charges, please feel free to contact us at [email protected]. We’ll be happy to assist. Olivia from Lumiqour