I use the red light most often
I use the red light most often. It feels so good and soothing.It's a mini spa treatment.
By MARIANNE H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
446 reviews
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We're a Health & Beauty brand specialising in the most technological, proven, ethical and advanced forms of skincare. We focus solely on quality and science-based facts to lead the way into the next wave of beauty and health products.
Luminesce (luminesceglow.com) has 446 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
446 approved reviews, newest moderated first
I use the red light most often. It feels so good and soothing.It's a mini spa treatment.
By MARIANNE H.
Send me a new unit one that works for more than just two weeks. Can’t really review the product because two weeks isn’t long enough to know if it was helpful or not. Nobody’s reaching out to me to resolve this issue very disappointed.
By CHERYL W.
Very happy indeed Wrinkles are less prominent
By Pamela G.
Beware, I purchased the facial device from Luminesce, and it stopped working after 3 months -0 stars
By Sharon N.
Terrible experience. I DO NOT recommend buying from this company. Terrible customer service. No integrity. False claims.
By Rhonda
Been using for a few weeks, so too early to tell !
By Yolanda
STAY AWAY FROM THIS COMPANY! SCAM SCAM SCAM!!! If it is even a real company. I ordered the product on 12/15, and wasn’t getting any updates on the order, so I asked for a refund. They refused since it had already been shipped! (FROM CHINA) Someone named “Joann” said I could request a refund once I received the package. I asked if I would have to pay return shipping and never got a response. I finally received the package on 12/31 and was told to send a video and pics of it being unopened. I sent those off and once again got a response from “Joann” saying I would have to pay for return shipping and said to address it to “Star” And to send it to 20 78th Ave, New Hyde Park, NY! This is someone’s home!!! At this point I’ll just keep it and take the loss! I don’t want anything to do w this place ever again!
By Brid
I placed my order on November 29, 2024. It is now January 2, 2025 and I still have not received this item. I’ve contacted their “customer service” several times. Initially asking for an update, then asking for a refund. I asked for another refund yesterday and someone named “JoAnne” who responds everytime offered me a SERUM instead of a refund! VERY unprofessional and seems like a scam! I would like a refund PLEASE and never want anything to do with this company again.
By Brianna B.