Dom took care of my request almost…
Dom took care of my request almost immediately.
By Becky S.
Response from LumiMeds· Feb 2, 2026
Thanks for the shout-out! We're glad he could get you sorted so quickly!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,003 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,003 approved reviews, newest moderated first
Dom took care of my request almost immediately.
By Becky S.
Response from LumiMeds· Feb 2, 2026
Thanks for the shout-out! We're glad he could get you sorted so quickly!
Great customer service!
By Lisa P.
Response from LumiMeds· Jan 30, 2026
Short and sweet! Thanks so much for the shout-out. We're just happy we could help.
Lumimeds is definitely a company that I trust! I was able to purchase the medicine I needed without any hassle. They made sure that I got the information that I needed before I purchased and what I love the most was that I could call and ask questions if I had any concerns! I could actually speak to a human being. I felt very comfortable using this company and 10 out of 10 would highly recommend them!!! All their customer service agents were extremely helpful I have spoken with April on several occasions and she has been very helpful at getting me the information I need and being very thorough with assisting me with every question! Lumi meds is very responsive and will get back to you very quickly if you send a message too, I loved that about this company! If you are looking for a place to start a glp1 journey, you can't go wrong with lumi meds!
By L B.
Response from LumiMeds· Jan 30, 2026
This is such a glowing review! We’re so happy you’re feeling confident in your journey with us. Thanks for the 10/10 recommendation and for being part of the LumiMeds family!
I sent my medication to my P.O. box and they didn’t put the medication in their refrigerator. When I told Lumimeds, they sent me a refill for free. They’re customer service had been really great.
By Megan
Response from LumiMeds· Jan 30, 2026
Oh wow, we are so glad we could get that sorted for you! Thanks for the shout-out, we’ve always got your back!
Nikki was extremely knowledgeable, helpful and very quick to respond when I had questions. The process for my order was so much easier with her assistance!
By Krista H.
Response from LumiMeds· Jan 30, 2026
Nikki is going to be so happy to hear this! Thanks for sharing your experience and making our day!
Mark was very helpful in navigating me through the intake process.
By Ricky H.
Response from LumiMeds· Jan 30, 2026
That’s awesome to hear! Welcome to the LumiMeds family!
Very helpful Care Team! Great communication and quick delivery! 10/10 recommend
By happyme
Response from LumiMeds· Jan 29, 2026
Love the 10/10! The team works hard to keep the communication and shipping fast, so we're stoked to hear it's working for you. Thanks for the recommendation!
Tim answered all my questions & was courteous & helpful.
By Dawn in K.
Response from LumiMeds· Jan 29, 2026
Tim is the best! So glad he could get all your questions answered and keep things easy for you. I'll make sure he hears the good feedback!