Lumi LabsReviews of lumigummies.com

Horrible customer service experience. They sold me a spoiled and defective product and want me to pay return shipping. Even though the website says they'd make an exception (which of course they should) for defective products. It's not my fault so I shouldn't have to pay. That's been the standard forever. And the rep lied and refused to help me. I'm switching to five gummies. Their customer service is amazing! Lumi:s 2.5 star rating is pretty fitting. A bit high but that's also fitting considering what they sell. Lol

Product is hemp based although they do not disclose this. Sent it back at my expense with their RA number. Never heard a word. Several emails later they offered a smaller refund with no explanation. This company is a scam and does not do what they say that they do. NOT RECOMMENDED.

Just bought and nothing that states come “ free” was in package. Sure I received the gummies but where are all my “ free” things stated in the order? Don’t waste your time and go to a more reputable company. Update: They responded and offered me a useless $5. They stated that they ran out of all the free stuff. Well then, you should not have told potential customers that they were getting four free things. This company obviously does not care about their customers. Go elsewhere and don’t fall for their lies like I did.

I don't have much experience in the way of edibles, but I saw this company being advertised with For Your Amusement on YT, and decided to try them. I guess the gummies are fine but I don't have much of a frame of reference. My issue is: the website is terrible. I constantly have problems trying to sign in, and the only way I can access my account is if I find specific emails they've sent to me and follow the links in them. I can't just go to the front home page and sign in, nothing loads, and this has been a problem for months. Then, on July 31st, they send me an email telling me that it's the last day to use any reward points I've accumulated. Literally on the last day is when they notify me. So I get into my account and try to redeem my points for products, and would you know it? The website malfunctions. It will not accept my discount codes at all. I continuously get error messages. To top it all off, I have been in touch several times since them, via email, phone, and text message, and not a single reply. Worst company ever. I will be looking for another company to purchase my products through.

Took half per recommendation. Next day took a whole one. Day after 2. Nothing. Just expensive candy. I bought two different types of the "higher dose" listing. Customer support messaged me for a review. I told them it sucked they never relied 😆

This site was giving a free sample bag with 15 delta 9 THC gummies to customers for free but you have to pay $5 for shipping. I chose the watermelon sorbet and they tasted disgusting. I understand that these sample bags are used for micro dosing. But I've had a few different sample bags from different sites that were 5 mg and they were strong! These gummies were a waste & did absolutely NOTHING for me. I'd rather spend $23 & get my usual 25 gummies which definitely do the trick. This site's products are much too weak, so if you're looking for either euphoria, relaxation, or pain relief, these gummies won't help. Ive found 3 really good sites that I use all the time. Just search the web & take your time. Good luck!