Great gift idea!
I ordered the digital version on 2/8 and I got it on 2/13. I am amazed with how fast I received it! It was a Valentine’s gift to my boyfriend and he loved it. Would recommend this to people!
By Katherine
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
264 reviews
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LuluCartoons is a leader in custom cartoon portraits. Our illustrations are sold world-wide and illustrated but a team of passionate artists that love creating beautiful memories for our customers. Everyday, hundreds of people around the world choose LuluCartoons to create personalized art and gifts for their loved ones. Visit our website to see learn about our team and our mission statement.
LuluCartoons Custom Art (lulucartoons.com) has 264 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
264 approved reviews, newest moderated first
I ordered the digital version on 2/8 and I got it on 2/13. I am amazed with how fast I received it! It was a Valentine’s gift to my boyfriend and he loved it. Would recommend this to people!
By Katherine
Would love to have received a portrait that looked anything like me but I guess not. I provided a description and four photos to ensure that the characters would resemble my boyfriend and I. It’s like they put in their allotted time working on him and sped through my part- everyone I’ve shown has laughed and questioned why I paid so much for it (plus a tip). No wonder they offer revisions at an extra cost- it’s the only way to guarantee a good product. They’ll do the bare minimum (even below that, in this case) so that you’ll pay extra to get the promised quality product. Better to just include the extra $15 in the price than to give people a product back that’s half-assed and expect them to take more time to send it back and fix it. Do it right the first time and don’t be hungry for money- especially with clients that had the potential to advertise the heck out of your work. Guess I’ll have to come up with another Valentine’s day present. Definitely won’t be referring anyone else to this site.
By Alyssa O.
Response from LuluCartoons Custom Art· Feb 15, 2021
Hi there! We're sorry to hear that we didn't meet your expectations 100%. We have reached out via email so we can discuss the matter. Customer satisfaction means the world to us and we would love to make it up to you! :)
I'm genuinely happy that I chose LuluCartoons. I absolutely love how my portrait turned out and my boyfriend loves it too. I ordered an illustration and a mounted canvas as a gift for our anniversary and oh my, I could say that this is the best gift ever! They have definitely worked hard to bring all of my imagination and ideas into one great masterpiece. Kudos to the artist and the entire team. Very satisfied! Quick delivery. Awesome artwork. The Customer Support handled my concern very well. They were kind, patient, helpful and very understanding towards me and I truly appreciate that. I recommend this shop and I will order more in the future. :) 10/10
By 정국전
5 stars! they draw such amazing portraits and provide great customer service! They respond fast and really assists with every need. Great delivery time as well
By Jen
It was an extremely seamless transaction from the actual purchase, doing revisions, and finalizing the portrait for printing.
By Razec Jose Val B.
I was so happy with the result. The artists followed the guidelines and it came out great! I will order another one for sure!
By Leonor Galhoz G.
Awesome portraits! Will definitely use their services again!
By Katrina Ragay B.
Portrait was no where near the photos I submitted. When I emailed them they wanted to charge me a revision fee. They definitely do this on purpose to get money out of people. DO NOT BUY FROM THIS WEBSITE. Find a trusted seller on Etsy instead Update - their reply says they want to “make it up to me” when I’ve been emailing them back and forth with no avail. Please guys save yourselves the head ache and don’t trust the reviews on their site. They sent me back my reviewed photo with nothing changed. Does anyone know where this company is located? I’m filing a report with the BBB and of course they have no location posted anywhere. THIS IS A RED FLAG. SPEND YOUR MONEY ELSEWHERE BEWARE
By Ran
Response from LuluCartoons Custom Art· Feb 11, 2021
Hi there! We're sorry to hear that we didn't meet your expectations 100%. Kindly please send us an email at [email protected] so we can review and evaluate your request. We want to make it up to you! :)