Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
199 reviews
LucySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.
Lucy (lucy.co) has 199 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
199 approved reviews, newest moderated first
Absolutely love the gum. The strength and flavor is perfect. Would like to see some of other gum options restocked so I could give’em a try!
By Alan
Response from Lucy· Aug 11, 2022
Hey Alan, thank you so much for your review! We're working on getting everything back in stock. Please don't hesitate to reach out at [email protected] if you need any assistance!
New mango flavor is terrible!!!!
By Kevin K.
Response from Lucy· Aug 5, 2022
Hi Kevin, we just sent you an email so that we can assist you with the recent order you received!
Great product, Great service!
By Sue S.
Response from Lucy· Aug 1, 2022
Thank you so much for the review!
Love the product. Lucy is my go to nicotine.
By Charles O.
Loved the old flavors, new ones lost flavor in only a few minutes and were a lot tougher, less satisfying gum than the previous flavors.
By T S.
Response from Lucy· Jul 11, 2022
So sorry to hear that your most recent order didn't meet our standards! Please reach out at [email protected] for assistance with a replacement.
Didn’t receive package at address, 17 W Conron Ave Danville, IL
By Chase N.
Response from Lucy· Jul 11, 2022
Thank you for your review. We did receive your email about updating your address on your pending shipment and we responded this morning. Sorry for the delay, our offices and fulfillment center are closed on the weekends. Please respond to our email for further assistance!
The many flavors of “chew and park” is great! The gum does not break into pieces and lose its integrity. I love the lozenges! I wish there were more flavor options for the lozenges!
By Tammy G.
Is a good product just ordered way to much to start with
By David E.
Response from Lucy· Jul 5, 2022
Hey David, thank you so much for your review. In the future, we can update your subscription to any frequency you'd like. It doesn't have to be every 30 days. Feel free to reach out at [email protected] if you ever need any assistance.
