Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
Lucky Orange is a great tool for optimising your website!
By Weiman
Response from Lucky Orange· Mar 14, 2025
Thank you for your review! Visitor behavior really makes all the difference for optimizing your website. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange
One of the Best Apps ever in my Shopify Stores. The first App i Install if i make a new store. Great App and Great Support
By Hasan D.
Response from Lucky Orange· Mar 14, 2025
These are words we love to hear! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review and we are here should you need anything else! Cheers - Jordan from Lucky Orange
Very helpfull app!!
By Siham E.
Response from Lucky Orange· Mar 14, 2025
Thanks for taking the time to leave us a review! We are glad to hear that you have been having such a great experience with Lucky Orange. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
Justin was prompt in his response, and was kind in helping me troubleshoot while I navigated the app.
By Hannah W.
Response from Lucky Orange· Mar 14, 2025
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything! Cheers - Justin from Lucky Orange
Great customer service and overall I like the product.
By Mo C.
Response from Lucky Orange· Mar 6, 2025
Thank you for your review! Our team is always here to help, and we are thrilled we were able to impress you with both our support and technology. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
Very bad support. There service does not work. They don't even try to solve the problems. Their concurrents are better !!
By Romaro
Response from Lucky Orange· Feb 12, 2025
We are sorry to hear you feel that way as we always work to provide the best experience for our customers. For us to help resolve the issue you had, could you please reach out to [email protected] with more details on the features that did not work? We are currently having a hard time tracking down your exact experience and want to make sure we resolve any outstanding issues for you right away. Best Regards - Kelsey from Lucky Orange
Had a great 4 month running lucky orange and found it a very useful multi tool - since setting up a second account and having to have it removed however They’ve had a hard time getting it removed and the initial account tracking correctly
By Doug J.
Response from Lucky Orange· Feb 17, 2025
Thank you for your review! Lucky Orange has so many features that can help you see from your customers' perspective how they are interacting with your store and gain that valuable feedback. Regarding your issue of having a second account, please respond to the last email we sent you from [email protected] so we can try to resolve this for you as quickly as possible. Thanks again for your review! Cheers - Jordan from Lucky Orange
I am so far having a great experience with Lucky Orange. They have many features in one app, which makes it much easier than having to download different apps for different features.
By Vital W.
Response from Lucky Orange· Feb 13, 2025
Thank you for your review! We are so happy that you have been able to start wading into Lucky Orange. Our team is always here to help our customers be as successful as possible. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
