LottieFilesReviews of lottiefiles.com

Amazing customer service. I was subscribed on an annual plan and the plan had just renewed, I then lost my job and 20 days had past before i realised and they were very understanding and refunded me. A rare and admirable experience.

Great service. Used to create some great visuals for presentation. I accidentally forgot to cancel my subscription. The team refunded my money no issues. Would definitely use again when I need to

Biggest scammer company I have come across.I subscribed to one year plan but it still showed standard even after the payment was cut. When I complained they asked me to pay double and suspended my account and said pay 299 usd + 299 usd as extra sead is also triggered which I have not even selected anywhere. They took me money , blocked my account now asking me to lay double

Great customer service

LottieFiles has some of the kindest and most understanding customer support I’ve ever experienced. I accidentally subscribed to a yearly plan I couldn’t afford, and within a day, they refunded me with such compassion and humanity. Special thanks to Haleeza, who not only helped me without judgment but even created a custom plan for me in case I want to return in the future. That kind of support is rare – and it made me love the platform even more. Also, LottieFiles is just fun and creative and full of possibility. Highly recommend – both the service and the people behind it.

Simply doesn't work at all! :D I spent 2 hours trying to export a very simple svg graphic animation in figma following the lottiefiles tutorials and I reached a point in which I couldn't make my animation possibly any more suitable to export properly with the lottiefiles plugin and it still inexplicably did not export the animation properly. There was still some visual glitch that I cannot for the life of me explain! 0/10 product, don't waste your time trying it like I did. Just suffer through After Effects for exporting gifs; it sucks but at least it works! :D

To download one icon, I have to buy a one-year subscription for $180. Moreover, I have to calculate even that myself, because the final amount is not indicated anywhere until I pay... Horrible approach. Two points for creating a monopoly and free demo opportunities.

What a terrible service! Lottiefiles used to be one of the most useful website online and now it became a trash. Limiting free profile with 10 animation was fine until you realize that you cannot download even free animations even though you have not reached 10 free limit. They simply force you to opt for the paid version which small creators cannot afford monthly. First they made the service free and later they started charging for everything, what a greedy company. Now I cant design and upload animations because I am out of free limit.