Great overall
fast delivery, phone works very well and great costumer service.
By Lorraine de L.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
356 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others.Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty.Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions.We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable.For more detailed information, please visit our website at https://loop-mobile.com
Loop Mobile (loop-mobile.com) has 356 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
356 approved reviews, newest moderated first
fast delivery, phone works very well and great costumer service.
By Lorraine de L.
I received 3/4 of the correct iPhones. 1 completely different color was sent. 1 phone had a third party non functioning camera installed. One phone is covered in sticky stuff and scratched up. I have been reaching out for 4 days now, to return them. No response. No updates.
By Anonymous.
Response from Loop Mobile· Aug 15, 2022
Our apologies for what you've experienced with the quality of the devices upon arrival. We have been responding to your messages please check your spam folder. We have responded with a free returns label. We are waiting for you to return the device so that we can issue a suitable replacement and turn this experience around for you. We aim to satisfy each and every one of our customers. Regards Loop Mobile Team
My phone is working good now. The problem was eith the password. The phone is ok.
By Laura B.
I paid $400 for a used little phone with a lot of scratches on the screen…..not worth the money….
By Ziad A.
Response from Loop Mobile· Jul 27, 2022
Our apologies for what you experienced with the device upon arrival. We have responded with a free returns label. We are waiting for you to return the device so that we can issue a suitable replacement or a refund and turn this experiencing around for you. We aim to satisfy each and every one of our customers. Regards Loop Mobile Team
Watch came in mint condition and shipping was fast and easy. Love my new (used) iWatch!
By Wes
Watch came in excellent condition and shipped quickly. Highly recommended!
By Gian De C.
They said that the battery was at 85% of its capacity, I know it is normal for it to last less than new watches but the battery lasts less than 5 hours. it's totally lousy
By Maria S.
Response from Loop Mobile· Jul 27, 2022
Our apologies for what you experienced with the battery health upon arrival. We have responded with a free returns label. We are waiting for you to return the device so that we can issue a suitable replacement or a refund. We aim to satisfy each and every one of our customers. Regards Loop Mobile Team
Good service for less money. Entertaining to interact with. Proactive company. Seemed too good to be true but it is true. Tried it...liked it...owned it...keeping it. No looking back.
By Harold V.