Thank you Steven at Loop Mobile!
Customer rep Steven really went the extra mile to fix a truly nightmare Fedex issue, where Fedex insisted they had delivered an expensive package to my home when I had security footage proving Fedex was never there. So many pieces of the chain assume Fedex is reliable, so when they aren't, you face a really terrible hill to climb to get a positive resolution. I truly appreciate Steven fighting to make it right.
By John
Response from Loop Mobile· Oct 7, 2026
Thank you for the stellar review. Steven is a true rockstar on our team, and we're glad he was able to cut through the red tape and get this resolved for you. We appreciate your support and will definitely share this feedback with him.




